It was also stated that Palmera would take back the entire deed at no loss to me "whenever" I wanted. true. I have already paid $2655 plus $846. I did this for over an hour. JavaScript is disabled. File Complaint Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. Verified customer. Not only is the average cost of a timeshare much lower than your lifetime of vacations, but timeshare units offer much more space than the typical hotel. (Side note: My Contract states, $126.97 monthly draft so I'm not sure why they are taking the additional $1.24 let me guess, the Board of directors voted for the increase the minute I signed up!) Each unit is professionally decorated and refurbished every year. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Contributions should be travel related. The Palmera membership also included a Quest Vacation Club membership. We have called 6 times-- always get a rep--but they do nothing --left 4 messages with their manager--not one returned call, have a email chain of over 12 emails--where I have made it clear--that I will not be continuing with the contract because what I was sold, is not what I am getting--or not getting. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. Reviews are most valuable when they are original and unbiased. So I stopped paying them, and they took money from my checking account (unauthorized) in addition to the $1K downpayment. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. The offer is only valid on select 7-night exchanges and Extra VacationsSM getaways booked in the RCI Weeks reservation system and does not apply to 7-night RCI Points exchanges. With a timeshare resort, units normally have private bedrooms, spacious living rooms, and a fully-equipped kitchen. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. Here it is a year and 1 maintenance fee later, no bye bye timeshare. He seemed very nice and personable at first. How many people normally accompany you? Definitely an extremely shady "company" with very poor business practices, and I'm glad we saw your post. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. And just so you know if you wanted to stay a week this time of year, (June) you would have had to use at least 3 years worth of points for the single week. Websites:There are no additional web sites. What is Palmera Vacation Club's Instagram? Learn More. This sounded good to me as my current time share only gave me one week and a one bedroom. legally cancel the contract. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. Thats just false for anything thats not outright property ownership. We didn't start to look into it more until we got home Sunday night. We asked plenty of questions, figuring 4 heads were better than 2. Offers void where prohibited by law. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. 13 I told them I was waiting on a check from them to pay off my old time share. A timeshare is also a guarantee to vacation every year, and you pay up-front for a lifetime of travel. No travel service of real value is ever free. We bought 3,000 points for around $13K. This allows us to verify that our reviews come from real guests like you. Destinations and travel times are subject to availability and confirmed on a first-come, first-served basis. The savings and perks are clear. Influential celebrities and unscrupulous companies have overrun the media with messaging that timeshares are bad. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. All reviews are available on the sites they are accredited to. All my nightmarish thoughts include PCV charging my card for membership fees, this loan payment, etc. If you don't get this refunded in a reasonable timeframe, you can dispute it on your credit card and send them a follow up notice with the tracking and a copy of your rescission letter that this is cancelled. Reverse and return back to what we had, and reimburse us for the waste of our time in full. Palmera Vacation Club reviews first appeared on Complaints Board on Aug 4, 2017. Sleeps 8 . Reviewers write the most about Palmera Vacation Club Timeshare Selling and give it 1.7 stars out of 5. Destinations and travel times are subject to availability and confirmed on a first come, first served basis. My wife and I were invited down to Palmera Vacation Club on Hilton Island to review and listen to a presentation of different timeshares types of vacation programs being offered. I am old and cannot afford to pay for this time share. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Palmera Vacation Club Timeshares for Sale For Sale Search Now Filter results Map View List View Sort By 0 Palmera Vacation Club Timeshares Sorry! Attended a presentation at Palmera with no intention of buying anything as we already have a week elsewhere that we were considering disposing of. The travel club lifestyle has taken over, and for this reason, owners love their timeshare. A member may not be able to purchase food or drink at a resort if he or she chooses not to pay an optional all-inclusive fee. I need to know what I'm paying for @ $128.21 monthly when I'm still expected to pay exchange fees. BBB Business Profiles generally cover a three-year reporting period. The trading power we were supposed to have with RCI was incorrect. I suspect this goes on all the time. He was not up front at all. Already have an account? Please be wary when you go on this tour. We are trying to book a vacation but can't and hopefully won't lose our booking do to the lack of communication on their part. No. Palmera Vacation Club Members Association, Inc. It's clear there is no intention of honoring that. Re: Palmera Vacation Club 4 years ago Save I am having the same problem. As a matter of policy, BBB does not endorse any product, service or business. The travel prices the salesman This will surely increase the credibility of your complaint. a 5 week time share at Island Links Resort in Hilton Head, SC. I got a call in January. Must call to book. Read employee reviews and ratings on Glassdoor to decide if Palmera Vacation Club is right for you. World renowned for it's golf and tennis, Hilton Head also offers a variety of water sports, miles of bike . Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. We know of no licensing or registration requirement for companies engaged in this company's stated type of business. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. Scam Clue 2: A promotion claiming youve won something. The confirmation email said that if we were going to arrive after 5pm we needed to call a number. Nothing that the salesman presented to us was true. Don't have an account? But once visitors stop in the sidewalk to hear the pitch, they learn theres much more to the free maps and guidebooks. We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. The most helpful contributions are detailed and help others make better decisions. Must call to book. ST-26552. Bluegreen Points are like flypaper trying to get rid of them (I would recommend against buying them also). It may not display this or other websites correctly. Palmera Vacation Club Click to Rate or Add Salary Add Interview Add Benefits Glassdoor has 3 Palmera Vacation Club reviews submitted anonymously by Palmera Vacation Club employees. Villagroup time share resorts count with different recreational spots like pools, tennis courts, gym, spa & nearby golf course for you to enjoy and experience a relaxing vacation in a place where you can find from villas to condos, suites and penthouses, all for public in general there is no only members area. Washington Seller of Travel Reg. My wife and I was deceived and lied to, they are good at what they do. I paid over $4,000 to get rid of my Bluegreen ownership, See All Timeshares / Vacation Rentals Conversations. As a world-class vacation exchange provider, RCI is focused on bringing membersflexibility and choice. Travel benefits are administered by third party providers under contract with RCI, LLC. The Mitchells say Vacation Inspirations offered them free carriage rides and a gift certificate for dinner if they listened to a travel presentation. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. get quotes and more. Read Also: Sailboat Vacations In The Caribbean. We are complaining six months later because we are still being as to pay taxes and maintain fees at the two exchanged properties as well as fees at Palmera V C. So the bottom line is instead of reducing the number of properties, they were increased as well as cost. Interested in Palmera Vacation Club? Write reviews, ask and respond to questions, View Details. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. Reviews - Palmera Vacation Club Member Reviews What Our Members Are Saying Read what real members and real visitors of the Palmera Vacation Club resorts have to say about their experiences with us. How BBB Processes Complaints and Reviews, BBB Serving Northeast Florida & The Southeast Atlantic. OMG!!! Timeshares are meant to be a lifelong product, even to pass down to your children or grandchildren. With the average cost of a timeshare, you will have already made up what you paid for and more! Re: Palmera Vacation Club 5 years ago Save Just went through a similar situation as you. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Take a screenshot from the USPS and FedEx tracking that it arrived. At this point I am willing to let them keep the money they sham me out of. Claim it and get a lot of features. May 2020: Traded 2 RCI timeshares + paid $9K for "Palmera points". Theyre also applicable regardless of the comments tone. Offers include only accommodations and specifically exclude travel costs and other expenses that may be incurred. ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. We purchased a 3000 point timeshare for $12, 500 from Palmera Vacation Club. Creating memorable vacations for our members. Time share oversere haven't got anywhere yet. Sounds like your bases are covered. Has that happened to anyone else? Most real companies would take the time..will see where it goes. incorrect. Connect with Palmera Vacation Club via Facebook at, Follow Palmera Vacation Club on Twitter at, Like, share & subscribe to Palmera Vacation Club on YouTube at. Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. They have their own points system to be used within the resorts that are on Hilton Head. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. Vacation Club. Contacts:There are no additional contacts. You can find contact details for Palmera Vacation Club above. Emails found on company website members@palmeravacationclub.com 100% Support 0 0 Palmera Vacation Club website Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Start a new search, then select a related item from the autosuggest. $291.18/mo Est. Were prepared to leave until our salesperson (professional liar) told us that they would buy our timeshare and that the $16k could be used to buy a membership at Palmera. Palmera is deducting $295 out of my checking account a month.
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