Yes, unlimited data is really unlimited in states where Unlimited Data plans are available! Subscribers in states other than CA on the combination Tribal Lifeline + ACP plan with Unlimited Talk & Text + Unlimited Data will receive an allocation of 23 GBs of data. Want to bring your existing phone number to your new enTouch phone? If you already own a phone, you could also bring your own device to EnTouch Wireless. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. You can also enroll by mail with a paper application. EnTouch Wireless: Your account number will be listed when you login into your account - or, you can call EnTouch Wireless at: 1-866-488-8719 to get it. The FCC is phasing out the EBB and replacing it with the ACP beginning on December 31, 2021. Boomerang has been authorized to offer California LifeLine, a government assistance program to qualified California residents. Method 1: Check your enTouch Wireless application status online Your household can receive only one Lifeline and one ACP benefit. Online Account Access. Learn more about Lifeline and qualification. An eligible household is limited to one monthly service discount and a single one-time device discount. Login to MyAccount using your email address and password. Meets the eligibility criteria for a participating providers qualifying low-income program. AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. For more information about your FREE Affordable Connectivity Program benefit eligibility and the program, go to https://www.entouchwireless.com/affordable-connectivity-program or call us at 611 or 866-488-8719. Account type. Taxes and fees included with service plan pricing. Additional eligibility criteria are unique to ACP and do not qualify for Lifeline, including Pell Grants (current award year recipients), Free and Reduced Price School Lunch and Breakfast (including through the USDA Community Eligibility Provision), WIC Program, and income at or below 200% of the federal poverty level. Monthly service benefits may be transferred to another provider subject to applicable regulatory restrictions. enTouch Wireless provides high-speed broadband service to ACP customers. Tell Customer Support you want to Port your current phone number to your new phone. The ACP monthly service and device discounts cannot be transferred to another household or individual. Eligible consumers may get ACP services from Boomerang Wireless or any participating provider. ACP discount recipients must either make or answer a voice call message (if your device is capable), send a text message (if your device is capable), use data, purchase minutes, or respond to direct contact from us at least once during any 30-day period to continue receiving your ACP service. The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. Enter your mailbox number (area code and phone number) . If you qualify for programs like CalFresh, Medi-Cal, Medicaid, Food Stamps, or meet California Lifeline Guidelines for low income you may qualify for Free Service. When the FCC announces the end of the ACP program, or we end our promotional FREE ACP service offer, we will notify you, and you will revert to receiving only the standard FREE Lifeline plan if you are eligible, or you may keep your ACP service by paying the applicable undiscounted rate plus fees and taxes. If you are enrolled in both Lifeline and ACP with enTouch Wireless, then you may revert to our standard FREE Lifeline plan where available and if you are eligible. entouchwireless.com/affordable-connectivity-program, Learn more about Lifeline and qualification, Click here to view the Paper Application options. BROADBAND DATA. The ACP is a new program designed to provide additional support to make broadband more affordable for struggling households. If you are enrolled in both Lifeline and ACP with enTouch Wireless, then you may revert to our standard FREE Lifeline plan where available and if you are eligible. Currently, only English and Spanish-speaking customer support agents are available because enTouch Wireless only offers and sells California LifeLine service in those two languages. Pay your bill online Update your account information Check your webmail Confirm when your technician will arrive Create Account enTouch Wireless provides high-speed broadband service to ACP customers. The following are the Affordable Connectivity Program (ACP) Plan offerings from enTouch Wireless: ACP+Lifeline Plan Offerings (where available): ACP only Plan Offerings (where available): *Service plans include up to the first 6 GBs of data (or lesser allotment designated in plan) at up to 1 Mbps, remaining data up to the designated service plan allotment at up to 512 kbps, and for Unlimited plans only, unlimited data above the service plan allotment at up to 256 kbps. Please be sure all of the above information is accurate before calling. Username Password Log In Forgot your username or password? You may choose another service plan by paying the applicable undiscounted rate for any of our plans available at that time plus applicable fees and taxes. Service plan details are available at: https://entouchwireless.com/plans/ INTERNATIONAL CALLING IS LIMITED to voice calls to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. Most individuals who qualify for Lifeline also qualify for ACP. Your Lifeline benefit and ACP can be combined and applied to the same service plan or applied to different service plans. Notice letter of participation in a qualifying state, federal or Tribal Program. Lifeline participants may continue their existing Lifeline services without enrolling in the ACP and may choose to take ACP benefits from another service provider. Click here to check coverage in your area. Lifeline is the FCCs permanent program to support affordable access to essential communications services such as broadband Internet access. Unlimited does not mean unreasonable usage. FPHA award letter,should contain the following basic information: Pension Grant Letter,should contain the following basic information: Qualify by income and provide one of the following as proof. Taxes and fees included with service plan pricing. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. If the FCC announces that funding has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and revert to our standard FREE Lifeline plan where available and if you are eligible, or you may choose another service plan by paying the applicable undiscounted rate for any of our plans available at that time plus applicable fees and taxes. www.EnTouch.net 281.225.1000. Or you can always return to this page, and use the contact form. https://entouchwireless.com/terms-of-service/, https://www.entouchwireless.com/affordable-connectivity-program, New Premium Cell Phones* From Brands You Trust, Large Screen, Android Operating System, Brand New, The Quality of Our Free Service Phones Beat The Competition, Unemployment/Workers Compensation Benefits Statement, Certificate of Naturalization or Citizenship, U.S. government, military, state or Tribal issued-ID, which includes date of birth and/or Social Security Number and/or Tribal ID, U.S. Military ID cards (active or reserve duty, dependent of a military member, retired member, discharged from service, medical/religious personnel), Common Access Card (only if designated as Active Military or Active Reserve or Active Selected Reserve), Military Discharge documentation, which includes date of birth and/or Social Security Number and/or Tribal ID, Mexican Consular Card (Matricula Consular - 2006, 2014, 2015 and later versions), Claim number OROther consumer identification number, A decision about the participants monthly entitlement amount, Prior Years State, Federal or Tribal Tax Return, Unemployment/Workers' Compensation Benefits Statement, Divorce Decree or Child Support Documents, Veterans Administration Benefits Statement, Current Income Statement from Employer or Paycheck Stubs, The beginning and ending dates of the award or certification period; and. GSM coverage required. If you have additional questions, call us at 866-488-8719 or 611 from your enTouch Wireless phone. The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. Willingly making false statements to obtain the benefit or receiving multiple Lifeline benefits can result in fines, imprisonment, de-enrollment or being barred from the program. Click here to view the Paper Application options. If the FCC announces that funding for the ACP has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and your ACP benefits will end. *All forms of ID must be valid and used before expiration date. Limitations, AUP, and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Our terms and conditions will apply, in addition to any others communicated to you that are specific to your service plan. If you need assistance, contact our Customer Care team, 24/7, at 1-800-427-8686. Taxes and fees included with service plan pricing. International calling is enabled for direct communications between 2 people; certain numbers (e.g. Connected device benefits require a co-pay of at least $10.01 plus tax and fees where applicable. Upon selecting the Edit Account option, the following screen is displayed and explanation of the options available: To change your password, type the new password you want into the Password box. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). Copy of last year's State or Federal income tax return. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts of up to $30 per eligible household on monthly broadband Internet access service (or up to $75 per eligible household on Tribal lands) and up to $100 on certain connected devices (with a required co-pay of between $10 and $50). Divorce decree or child support document. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719.
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