stubhub refund lawsuit

A Phoenix resident has filed a proposed class action against StubHub in which she claims to be one of many consumers stuck with worthless tickets to canceled events after the $4 billion ticket marketplace decided to walk back its longstanding FanProtect refund guarantee. To sum up, they said there was nothing they could do and seemed to take absolutely no responsibility, blaming the seller, despite their entire business being based on brokering third party tickets. Read our Newswire Disclaimer. Ticketholders brought a lawsuit against the company, demanding that they get cash . McMillan states that StubHub told him that he would receive the coupon in lieu of a monetary refund. In March 2020, as the scope . In the meantime, they may continue to pursue the case individually. We are facing significant timing delays in recouping funds from the thousands of sellers on our platform, and expect these challenges to continue in the coming months," Cassidy wrote. There were over 1000 tickets available last night, but suddenly the venue is sold out, which seems odd for an OHL game. According toBillboard,Matthew McMillan filed the lawsuit in U.S. District Court in Wisconsin on April 2. Design & develop by AmpleThemes, Class Action Lawsuit Filed Against StubHub. I was denied my request for a refund. McMillan's lawsuit seeks class action status so that, if he were successful in forcing StubHub to provide a cash refund for his ticket, that ruling could be relied upon by any US customer of the . The lawsuit also notes that StubHub president Singh Cassidy sent out an email on March 12, saying that refunds would still be available. I still have tickets for myself for that Gabriel Iglesias show. "If you have tickets to a show that is postponed, you will be able to select your refund . StubHub offers some customers cash refunds for tickets to events canceled during the pandemic, creating an exception to a no-refunds policy it adopted in March 2020 to the dismay of many . StubHub calls for MLB refund lawsuit to be sent to arbitration - TheTicketingBusiness News All the latest entertainment ticketing ecosystem news from around the globe and up-to-the-minute media coverage from all the leading voices in the ticketing business industry, all in one place - curated and edited by TheTicketingBusiness team at Xperiology. A Wisconsin consumer alleges in a proposed class action lawsuit that StubHub has unlawfully pulled back on its longstanding FanProtect guarantee by refusing to issue cash refunds for tickets to events canceled due to the coronavirus pandemic. No refund bottom line. Subscribe for full access to The Hollywood Reporter. Joining Ohio in today's settlement were the offices of the attorneys general in Arizona, Arkansas, Colorado, Indiana . The 11-page ruling denied both, finding that StubHub failed to carry its burdens while expressing exasperation that years after this case was filed, it remains mired in litigation regarding the pleadings.. The lawsuit goes on to argue that despite its recent acquisition by rival Viagogo for more than $4 billion, StubHub, rather than obtain a level of liquidity adequate enough to weather the coronavirus storm, has instead sought to pass its losses onto consumers. Linda Lam focuses her practice on representing consumers, small businesses, and employees in complex litigation. StubHub also referred to an order by the United Kingdoms Competition and Markets Authority that prevented it from merging or communicating about its business dealings with Viagogo Entertainment, which purchased StubHub in, Viagogo Entertainment and StubHub escaped further damage in July after a judge dismissed a separate class action lawsuit alleging Viagogo, StubHub Settles For More Than $9.5 Million With Customers Denied Cash Refunds After COVID-19 Cancellations, COVID-19 Class Action Lawsuit and Settlement News, StubHub Dodges Class Action Lawsuit Demanding Refunds Over Vouchers, StubHub Reaches $1.3M Settlement Over Misleading Ticket Pricing in Canada, StubHub Class Action Alleges Unlawful COVID-19 Refund Policy, Australia Justice Says US, UK Passengers Can Join Class Action Against Carnival and Princess Cruise Lines for Ruby Princess COVID-19 Outbreak, Social Security Disability application & appeal claim review, Abbott baby formula recall lawsuit investigation. StubHub is an eBay company that began selling and reselling event tickets in 2000. StubHub, an event ticket re-seller, told him the company couldn't issue a refund, only a credit towards a future event. Viagogo Entertainment and StubHub escaped further damage in July after a judge dismissed a separate class action lawsuit alleging Viagogo only offered vouchers to customers who had purchased tickets to cancelled events. https://topclassactions.com/wp-admin/admin-ajax.php. Not at all a criminal case. Essentially, if StubHub sells a ticket for $100, it pays the broker $80 and keeps $20 . Actions does not process claims and we cannot advise you on the What a scam. Ticket buyers have been flooding StubHub with refund requests since theofficial pandemic announcementcame a few weeks back. StubHub Inc. has agreed to pay more than $9.5 million to consumers from 10 states and the District of Columbia over allegations the ticket reseller, Customers Can Claim StubHub Refunds in Cash. Ticket exchange and resale company StubHub has been hit with a $5 million dollar federal class action lawsuit, Billboard reports. How do I know I can trust these reviews about StubHub? The consumer lawsuit alleges that StubHub misrepresented its refund policy by, in March 2020, failing to explain that it would no longer offer a money back guarantee, but instead would give. Not by phone, email, nor chat. CEO Baker is just another crook collecting money he never earned. StubHub went a step further and simply halted cash refunds altogether. Enjoy reading our tips and recommendations. The judge will rule on whether to allow the lawsuit to proceed as a class action or not. According to the complaint,StubHub has walked away from its longstanding FanProtect guarantee of cash refunds upon event cancellation. Fast forward to the next day: I'm in my way to the venue city early (3pm for a 7pm game) and have not received my tickets. SV is correct. StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. StubHub is an American ticket exchange and resale company. StubHub claims it is postponed not cancelled and will not give me my money. It provides services for buyers and sellers of tickets for sports, concerts, theater, and other live entertainment events. He has prosecuted a variety of consumer protection and complex employment cases. Please be patient. Call toll-free from the U.S. or Canada, or chat online with support. Within 3 hours from the PayPal notifications I politely contacted Stubhub and point out I never purchased the parking tickets for the event. McMillan cites StubHub's FanProtect guarantee is a misrepresentation. For most lawsuits, theres nothing you need to do in order to be a part of or join a class action lawsuit. This is not a solicitation from a lawyer. Consumers who have not been contacted by StubHub and believe they are entitled to a refund may contact either StubHub at (866) 788-2482 or the Attorney General's Office at 1-800-282-0515 or www.ohioattorneygeneral.gov. Future games will have me eating my tickets or selling at an extreme loss, as no options have been offered other than kick rocks if I dont want to jeopardize my health. As the lawsuit describes it, StubHub for years used its FanProtect guarantee as a tool to get consumers to feel comfortable with paying substantial prices, often beyond face-value for event tickets on the companys secondary market. I chose CC. Day of the event, I downloaded the tickets only to find they were for the wrong event. Thanks ! Following the consolidation of four customer lawsuits in August 2020, class counsel was recently named in the MDL against ticketing company, StubHub. The suit explains how StubHub has changed its. Rather than a simple courtesy, cash refunds were and remain contractual obligations between StubHub and customers such as the plaintiff, who the suit says bought two NHL tickets and received no refund from StubHub once the league suspended the remainder of its season. Required fields are marked *. However, you've agreed to the terms and conditions of Stubhubs sale policy. THEIR GUARANTEES ARE A LIE. StubHub said I had to wait 7 days after the show took place to get my money. Robert Griffin told NBC10 Boston Responds he bought his wife tickets to see the Celtic Woman show at the Hanover Theatre in Worcester on March 29 as a birthday present. The consumer lawsuit alleges that StubHub misrepresented its refund policy by, in March 2020, failing to explain that it would no longer offer a money back guarantee, but instead would give purchasers a 120% credit in the event of show cancellation. Top Class Actions is a legal news source He also is very certain that the game is sure to be canceled. A California state court authorized the notice. They told me to sell them. Customers who are due refunds for pre-March 25 2020 events will be paid out by the end of May according to StubHub. They never followed up. StubHub agreed to a $9.5 million settlement with consumers from 10 states and the District of Columbia. In the midst of the pandemic, StubHub suddenly changed its ticket refund policy, denying most customers a refund even if their event is canceled, but some Massachusetts customers say . I was told the offer for alternative tickets was the only offer that would be made other than a refund. There is a chance that StubHub will settle the case in the future. ConsumerAffairs is not a government agency. In last weeks opinion, Judge Gilliam once again determined that StubHub failed to produce evidence showing that the plaintiffs assented to the arbitration agreement when they purchased tickets on the app. If you do not exclude yourself from the Settlement, you may object to the terms of the Settlement by submitting an objection to the Settlement Administrator. I heard they were being sued, so was just waiting for any information on recovery of my money plus the interest that accumulated on my credit card. StubHub stopped guaranteeing cash refunds. Have you purchased tickets on StubHub to an event that was cancelled during the COVID-19 pandemic? For each StubHub purchase, earn two percent of the cost in rewards that you can cash in for a discount on a future purchase. Shortly after, in May, StubHub . McMillan challenges the policy change, saying StubHub did not act fiscally responsible. Ive used Stubhub for over 4,000 transactions. I no longer have that card either and was concerned about that as well. Let us know in the comments! The first person I spoke with said that the tickets had been sent. Built into the ticket sellers user agreements and marketed heavily online and elsewhere, StubHubs FanProtect promise has been what the case calls a major component of the companys overall value. At the same time, buyers expect immediate refunds. Amy has built a reputation in the plaintiffs bar for delivering results and justice to consumers and sexual assault survivors in class action and mass tort litigation. Still no luck. Many events this past month were canceled. 2. I sold tickets in March 2020 to a June 2020 Gabriel Iglesias show in Hollywood, FL Stub Hub would not give me the money from the gentleman who purchased my tickets. Instead of instituting responsible financial transaction policies, (StubHub) made it their practice to pay ticket sellers before the event had occurred, exposing themselves to the possibility that they would be left holding the bag (or have to ignore their own guarantee and cheat their customers) if an event was cancelled and they could not promptly collect from sellers.". The venue said tickets can be refunded at place of purchase but you cant reach/contact Ticketmaster in any way. Ticketmaster, StubHub removed from MLB ticket refunds suit - TheTicketingBusiness News All the latest entertainment ticketing ecosystem news from around the globe and up-to-the-minute media coverage from all the leading voices in the ticketing business industry, all in one place - curated and edited by TheTicketingBusiness team at Xperiology. If the suit proceeds, StubHub will be ordered to refund all e-ticket purchasers starting in June. status of any class action settlement claim. Law Analysis StubHub Denied Dismissal of Lawsuit Over COVID Refund Claims By Michael McCann May 17, 2022 9:30am After StubHub made a second attempt to have a suit over its COVID refund policy dismissed, the court ruled against it. It said the coupon would now be the "standard policy for canceled events, with refunds available in jurisdictions where they are required.". All Rights Reserved. StubHub countered that criticism with its contention that it was simply impossible to provide cash refunds due to the volume of money involved, and the need to claw back payments from ticket sellers on their platform who had already been paid out for the events that were subsequently cancelled. Fan rewards: Yet after the pandemic hit, Defendants retroactively changed their cash refund policy and began refusing consumers the refunds long-promised by the FanProtect Guarantee.. Should You Become a Constitutional Lawyer? We value your privacy. StubHub is an eBay company that began selling and reselling event tickets in 2000. They don't ensure you get your tickets, the sales reps Mathew and Larisss yell at you and just don't speak, the guarantee is ** as I was offered nose bleed seats in the 300s when I purchased in the 100s. Your email address will not be published. The value of a Class Members award depends in part upon the number of persons who participate in the Settlement and will differ depending on whether the Class Member elects to receive cash or a credit. Privacy Policy | 1:00. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. If you sell on Stubhub they will waive the sellers fee. The lawsuit seeks monetary damages and restitution remedies to make up for the mistreatment. In the end, the court found in favor of the plaintiffs in a federal class-action lawsuit filed against StubHub. Please download the PDF to view it: Download PDF. A Brooklyn consumer has filed another proposed class action lawsuit against StubHub, Inc. over what the case calls a bait and switch on a global scale.. The law required StubHub to refund all eligible buyers before May 3, 2021. But neither Vivid Seats nor StubHub is giving cash refunds for postponed concerts, as long as there is a future date on the calendar. A consent judgment will clarify the terms of the FanProtect Guarantee and StubHub. Despite the alleged deception, the company's policies did not reflect the actual . They asked me to list it as resale. Through this action, we hope to provide people some small bit of relief during this uncertain time.. The NHL postponed its season on March 12 in the massive wave of coronavirus shutdowns. The suit was filed in error, according to the plaintiff. New Jersey Lawyers Fund for Client Protection, Employee Lawsuit Settlement Things to Consider When Choosing a Lawsuit Settlement, Class Action Lawsuit Benefactor Who Can Be a Class Action Lawsuit Benefactor, An Overview of a Glipizide Class Action Lawsuit, When to File a Class Action Lawsuit Against Yahoo, A 23 and Me Lawsuit Reveals False Promises About Health Risks, Ticketmaster Lawsuit Tickets A Class Action Lawsuit, DeVry University Class Action Lawsuit and Federal Loan Forgiveness Programs, District Attorney of Marin County, California, CareCredit Lawsuit Settlement First Victory For Consumers. I purchased OHL tickets the day before the game. 19. U.S. District Judge James S. Moody Jr. tossed the StubHub lawsuit in a Florida federal court, saying that lead . StubHub's parent company, Viagogo Entertainment, has avoided a class action lawsuit that accused the company of unfairly offering customers who had purchased tickets to cancelled or delayed events vouchers rather than refunds. But these are unprecedented times.. THEY LIE. However, communication on this is virtually non- existant, juxtiposed with the buy side hawking we get. European Politicians Call For Investigation Of Ticketmaster, Live Nation Argues Taylor Swift Lawsuits Must Be Arbitrated, KISS Announce Final Shows on End of the Road Tour, Event Ticketing Resources For Secondary and Primary, Report: StubHub Caves on Fan Refund Demands After 15 Months, will now be able to obtain a cash refund from the company, StubHub was sued in a class action over the policy change, purchase by viagogo was being picked apart by regulators in the UK before being approved with contingencies. Is Beyonces Tour Another Dynamic Ticket Price Mess? According to the complaint, such was the case until the coronavirus pandemic became the new reality. NEWS. Despite Cassidys representations, cash refunds represented a key component of the contractual agreement between StubHub and ticket buyers that goes beyond mere convenience, the case claims. StubHub retroactively changes cancelled event refund policy due to COVID-19 (Coronavirus) Gibbs Law Group filed a complaint on May 1, 2020 against StubHub for refusing to refund customers who purchased tickets for events that have been cancelled in light of COVID-19. StubHub is offering some customers cash refunds for tickets to events that were canceled during the pandemic, creating an exception to a no-refunds policy it adopted in March 2020 to the dismay of . Furthermore, is there a class action suit against Ticketmaster? Until the event id canceled (not postponed) they won't give a refund. StubHub was sued in a class action over the policy change, and saw its public image battered, all while its purchase by viagogo was being picked apart by regulators in the UK before being approved with contingencies, further hindering its ability to take action to survive the pandemic. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. The popular online ticket broker, StubHub, has come under fire for changing its refund policy during the coronavirus pandemic. We are facing significant timing delays in recouping funds from the thousands of sellers on our platform, and expect these challenges to continue in the coming months. One man is reportedly suing the ticket resale company StubHub for $5 million in a class-action lawsuit. Gibbs Law Group filed a complaint on May 1, 2020 against StubHub for refusing to refund customers who purchased tickets for events that have been cancelled in light of COVID-19. The court ordered the company to refund customers if the event was canceled and refund them in full. I continue to get the runaround from them they dont give you all the information you need to request a cash refund you have to keep calling them back and when you do youre on the phone waiting for 2 to 3 hours waiting for somebody to pick up on the other end.

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