celebrity cruises final payment due date

We cannot accept responsibility for any services, which do not form part of the package holiday. If you choose not to contact your Airline in advance of travel then we would recommend that you check-in early for your flight, as flights are often full and your choice of seats may not be available. Please contact your G.P. 2022 RCL Cruises Ltd trading as Celebrity Cruises All Rights Reserved. We will not be deemed to have unduly delayed advising you of the cancellation (i) 20 days before the start of the package in the case of trips lasting more than six days, (ii) 7 days before the start of the package in the case of trips lasting between two and six days and (iii) 48 hours before the start of the package in the case of trips lasting less than two days. Please see your Confirmation Invoice for further details of our recommended insurance broker. We cannot accept any bookings which are conditional on your preferred seating being or becoming available before departure. In order to process your booking, we need to collect certain personal details from you. Please note, if you are taking consecutive cruises there may be some duplication with regard to onboard programmes, meals and entertainment. From August 2022 Travel + Leisure, published by TI Inc. Alternatively, where you have specifically booked online, you may choose to take advantage of the EU Online Dispute Resolution Service, full details of which are available at http://ec.europa.eu/odr. We may also be required, either by law or by applicable third parties (such as Immigration Authorities) to disclose your details for various reasons; for example, in the interests of protecting national security. The holiday will only be cancelled on the date we receive the i cancellation. You will be required to isolate onboard if you contract, or we suspect that you have contracted, COVID-19. In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you.) If you book a fly cruise package holiday with us directly via our UK website, we shall provide you with a Confirmation Invoice and ATOL Certificate (Package) via email as soon as you have booked. In certain limited circumstances, we are entitled to refuse your request. We will of course do our best to avoid any changes that will have a significant detrimental effect on your last confirmed itinerary. Each country-specific page has information on vaccine recommendations, any current health risks or outbreaks, and factsheets with information on staying healthy abroad. Call us at 800-338-4962 or . Please be advised that the minimum cancellation charge will always be the loss of deposit including any increased deposit amount arising from a build your own package. Please note that we are not always able to offer a direct flight to our guests as this is subject to the airlines schedules and availability. Tours involving flights, special events, overland and hotel stays can result in costs to us and may be subject to a cancellation fee. For more information, see https://www.state.gov/state-sponsors-of-terrorism. The Athens Convention limits the maximum amount we as the carrier have to pay if found liable in the event of death or personal injury and for claims concerning luggage and valuables. Please note that any sensitive personal information you provide to us will be treated in the strictest confidence. In all cases, you must take account of payments received from any airline and/or other supplier in connection with your claim. Your actual flight timings will be shown on the Air Arrangements page of your cruise e-docs, which you should check carefully as soon as you receive these. They will advise you on how this information can be provided or verified. You must tell us about the problem as soon as possible. If your sailing was cancelled as part of the Celebrity COVID-19 operations suspension, you will receive one Future Cruise Credit combining the two amounts . Please advise us in writing of any special requirements you may have at the time of booking e.g. 4.6 SHORE EXCURSIONS AND RELATED ACTIVITIES. For further information visit the appropriate websites: Celebrity Cruises policies and procedures are constantly evolving. For this deposit, the cruise line will require that you pay either a flat rate, anywhere from $100 to $1,000 per person, or a percentage of your final fare, anywhere from 10% to 25%. Further, if such failure to provide this information results in fines, surcharges or other financial penalty being imposed upon us, you will also be responsible for reimbursing us accordingly. Where applicable, and where we are in a position to notify you, this information will be shown on your Confirmation Invoice. If we become aware of any material alterations to resorts/area information and or such outside activities, which can reasonably be expected to affect your decision to book a holiday with us, we will pass on this information at the time of the booking, though we cannot guarantee to do so. Please be aware that some ports of call may not have an infrastructure capable of providing accessible access or transport for disembarking the ship. The flights used in conjunction with our cruises may be based on special fares and may not be by the most direct route. Some flights may incur a supplement which will be advised at the time of booking. Some guests may be aware that the baggage allowance is 20kg but may not be aware that they are allowed one bag only at 20kg. 5.8 What is your limit of liability towards guests? Celebrity Cruises welcomes pregnant guests but will not accept guests who will enter their 24th week of pregnancy by the beginning of, or at any time during their cruise holiday. There are. However, we cannot accept any liability in respect of any changes which result from circumstances outside our control (see section 5.10 below) or which do not have a significant detrimental effect. Such events are likely to include war or threat of war, acts of terrorism or threats of such acts, riots or civil unrest, industrial action, natural or nuclear disaster, fire, adverse weather conditions, health risks, epidemics and mechanical difficulties (which we could not have anticipated or avoided despite our normal comprehensive mechanical checks) and all similar circumstances which are outside our control. Completing this information will significantly speed up the process for you and will avoid any possible delays and queues on the ship. Celebrity Cruises or RCL Cruises Ltd limit of liability for any shore excursions activities is covered in section 4.6 of these Booking Conditions. While we envisage that this will not affect the overall normal day-to-day operation of the ship, there may be occasions when certain facilities are unavailable to you whilst these groups are on board. No refunds will be given on any cruise for no-shows. Any delay in providing us with these details will prevent us from being able to issue tickets. At the time of printing, all details listed in this brochure were correct. If you have not completed online check-in, you will be required to complete this process at the pier no later than two hours prior to the published sailing time. Caribbean International and Celebrity Cruises Rebate Policy (FAQ's update 1 - 8/20/04) . Take your whole room right to the water's edge, giving you open air access to the sea whenever you wish. For details including any cost consequences for making those special arrangements, please email shorexaccess@celebritycruises.com with details of any special requirements. Forums. We cannot guarantee and do not make any representations as to the accuracy of any information given by us or local operators in relation to such activities or about the resorts/area/location you are visiting generally (except where this concerns the services which will form part of your contract) or that any particular excursion or activity which does not form part of our contract will take place, or the way in which it will take place, as these services are not under our control. Please check with your Vacations To Go cruise counselor for cancellation and refund policies for Celebrity cruises. You must also give us details of any relevant insurance coverage you hold. Both the person who was originally due to take the holiday and the person who actually does so, must make sure that the administration fee and any charges/costs (see below) as well as any amount which is still due to be paid for the holiday, is paid in full before the change will be made. We are new to Celebrity but seasoned cruisers (Elite with Princess.) Cookies are used on this website. 2018. As such, in consideration of the limitations of the shipboard medical facility, equipment and staff, the company cannot accept waivers, releases or requests for exceptions to this policy. Royal Caribbean is not liable or responsible for any illness, injury or death of any passenger or for any damage to, or loss of any luggage or other personal possessions of any passenger arising out of or in connection with travelling and alighting on the tenders, as these services are not under our control. We are entitled to assume you do not object to our doing any of the things mentioned in this statement unless you tell us otherwise in writing. My brother-in-law was told by a Celebrity customer service rep, that he would be able to make final payment 3 days after the due date because there is a grace period. Please also take note of our Refusal to Transport Policy. If you have booked a cruise only package, we shall only provide the services relating to the ship as set out above. However, at the end of the entire process, it acknowledged my payment but indicated that I still owed a little over $300, which was the exact amount of the gratuities for the cruise. We and the airline will not be liable to pay any compensation in the case of delay affecting luggage if we or the airline can prove that the airline took all measures that could reasonably be required to avoid the delay or that it was impossible for the airline or its employees to take such measures. Please contact your Personal Cruise Specialist for further information. Key rights under Directive (EU) 2015/2302 shall be available for your review at, https://www.celebritycruises.com/gb/eu-package-notice/key-rights, GUEST HEALTH SAFETY AND CONDUCT POLICY, AND OTHER POLICIES, It shall be a condition of boarding and remaining on-board any of our ships that all guests throughout their stay comply with our Guest Health Safety and Conduct Policy (Guest Conduct Policy). (IGTV), an Ecuador company, and that company will also be a party to your contract along with Celebrity Cruises Inc. Torch lighters emit a powerful concentrated flame, and are therefore prohibited. I have a question about the due date for the final payment. For the safety of our guests and crew, there are certain items that are not allowed on board. We cannot accept any liability whatsoever for any mistakes and/or any incorrect/inaccurate information which results from the use of an out of date brochure. Please note if you are sailing on a transatlantic cruise and you have booked a fly cruise package, that your luggage allowance will be limited to the lower allowance, specified by the airline. It is a central source of information for Celebrity Cruises, which provides you with tools to market and sell cruises with ease and professionalism. About two weeks from payment date we tried to pay on line. Seating requests cannot be guaranteed. Ashley Kosciolek. By using, participating in, engaging, or booking any recreational activity, you accept these risks and agree that Royal Caribbean International, Carrier, its employees, directors, servants and agents are not liable for any claim by you, your dependents or legal representatives in negligence, breach of contract or statute or statutory duty resulting in personal injury or death, any direct/indirect or consequential loss or damage including without limitation of financial loss (such as loss of profits or use of capital or revenue or otherwise),or for any punitive, exemplary, special or incidental loss or damage. For guests wishing to make a significant amendment to their booking outside of 69 days from departure, such as changing the ship, sail date, flights or brand, please note that a booking transfer fee is applicable. All airlines operate a non-smoking policy. We have published an update to our Privacy Policy which details how we will use your personal data as part of the additional steps we are taking in relation to COVID-19. Unless otherwise agreed, the price does not include non-UK departure taxes or airport improvement tax (on some itineraries this will have to be paid locally); shore excursions and personal expenses (for example, onboard drinks, laundry charges, health and beauty treatments, hairdressing, telephone calls, etc. We will not pay any compensation or give any refund to any minor who we have not permitted to board the ship, any person paying for the minors holiday (if not the minor him/herself), or any persons travelling with the minor who decide not to continue with the cruise themselves as a result of the failure to produce a letter of authorisation. You must also give us details of any relevant insurance coverage you hold. Please be advised that if your booking was made prior to 01/07/2021, the final payment is due 57 days prior to the start of your cruise. If you wish to travel on a particular carrier, flight routing, if your departure and/or arrival date differ from the standard flight inclusive package, a Custom air fee of 20 per person may be payable along with any additional costs and charges incurred by us or imposed by the airlines. Once your holiday has been terminated in this manner, we will not have any further responsibility towards you. Note: Kosher meals are pre-packed and are only available for dinner in the Main Dining Room. Copies of the applicable International Conventions and Regulations are available from us on request. A letter can be legally affirmed or notarised by a practising solicitor, notary or commissioner for oaths for a fee. To make sure you know about the visa requirements for your destination, please go online to www.visacentral.co.uk/celebritycruises. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable). The payment schedule for groups is different from that of individuals. All standard fly/cruise package and standard cruise only prices quoted in this brochure are per person in UK Sterling and are based on two people sharing the specified stateroom. Advice on making a complaint is available at www.caa.co.uk. Due to the utilization of GAP and TCs, the final payment may be submitted net of commission. Deadlines for cruise deposits, payments & refunds (cheat sheet) . Royal Caribbean Cruises Ltd. do accept all major credit cards. To "Lift & Shift" the eligible booking, contact Celebrity Cruises at 1-844-418-6824 in North America or (316) 554-5961 worldwide. The maximum we or the airline will have to pay you in the event of any damage, destruction, delay or loss of luggage or property is the most which is payable under the relevant international convention or regulation. The value of the supplement will be confirmed to you at the time of making a booking with us. Please note: The date of departure means the date the arrangements you have booked with us . Whilst the dates of your outward and return flights will be advised at the time of booking, the flight timings and/or routing may not be shown on your Confirmation Invoice. Please consult your travel agent or us directly for deposit, payment, cancellation and other information. Except for flight inclusive bookings, all monies you pay to one of our authorised travel agents for your holiday with us will be held by the agent on your behalf until we issue our confirmation invoice. You must have travel insurance which covers your medical care, quarantine and repatriation in the event that you contract COVID-19. RCL Cruises Ltd will be fully responsible for the proper performance of the package as a whole. Accordingly, we cannot guarantee that shore excursions are available generally or for guests with disabilities please contact us or your travel agent for information on specific excursions. Full details will be provided at the time of booking. Please visit your airlines website for details. This means that if you purchase a Celebrity Cruises flight inclusive cruise holiday (where flights are arranged by Celebrity Cruises Inc. or RCL Cruises Ltd), in the unlikely event of our insolvency, the CAA will ensure that you are not left stranded abroad and will arrange to refund any money you have paid to us for an advance booking. Any flight sector not utilised will invalidate the ticket and the rest of the itinerary will automatically be cancelled. This means we may need to make changes to your sailing and/or what we require of you before and during your sailing with us. You can get a provisional replacement certificate (PRC) if you need treatment abroad and do not have a card. Effective today, August 4, 2021, Disney Cruise Line has added a temporary final payment extension to sailings with departure dates through January 31, 2022. Claims must be made directly to your insurance company. For European holidays you need a European Health Insurance Card (EHIC) to receive healthcare that becomes necessary during your visit to an EEA country or Switzerland free or at a reduced cost If you have an EHIC card, it will enable you to receive medical assistance in an EU country but is not an alternative to adequate travel insurance which we strongly recommend you obtain as soon as you make a booking. Providing this information online and prior to your cruise will significantly speed up your check-in process and will be able to board the ship sooner and avoid delays and queues at the cruise terminal. Guests who use wheelchairs must provide their own collapsible wheelchair and may find certain areas of the ship inaccessible. These sailings are known as Immersion sailings and this means that the product will be tailored to the local market onboard in terms of language, food and entertainment. The information contained relating to shore excursions on our systems and documentation is correct to the best of our knowledge at the time of issue. For all potential guests considering cruising with Celebrity Cruises, please feel free to make contact with us in advance of making a booking to discuss with us any special needs. These fees are detailed in section 1.11. Celebrity Cruises and the Master of the ship have the right to omit or substitute any port(s), call at any additional port(s), vary the order of call for ports, change the time of arrival at, departure from or time spent at any port of call, deviate from the advertised itinerary in any way or substitute another ship. You will need to have your booking ID and date of sailing to hand or, if we have already received this information from you at the time of booking, verify that the details we are holding are complete and accurate. 5.1 What If I am travelling with a group? Subject to section 5.8 below we promise to make sure that the holiday arrangements we have agreed to make, perform or provide as applicable as part of our contract with you are made, performed or provided with reasonable skill and care. )Guest Drone Policy: 1. If in our reasonable opinion or the reasonable opinion of the ships Master or doctor, you are or appear to be unfit to travel for any reason or a risk or danger to yourself or a danger to others or behave in such a way as to cause or likely to cause danger, upset or distress to any third party or danger to property. Can the Future Cruise Credit be used for the deposit? If you have any questions about which Booking Conditions apply to your booking (or any related goods and services), please speak to your travel agent or your local Celebrity Cruises representative. However, in the event we are found liable to you on any basis, our liability and/or obligations to you or your organiser will be no greater or different to the liability and obligations we have under these Booking Conditions to consumers who have a contract with us. All luggage allowances are subject to variation by the airline concerned and you may be charged additional costs by the airline for excess luggage. All flights are also subject to the following conditions: All flights are subject to availability and the conditions of carriage of the applicable airline which may be viewed on the airlines dedicated website or are available on request. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. In this situation, providing we are given not less than 7 days notice in writing of your wish to make the change, we will permit the name change. Please note any changes you make to your booking may result in a change in price explained in section 1.11 below. Flights may have at least one re-fuelling and/or other stop and this may not be shown on your confirmation invoice. 5.4 What about advanced or delayed sailings and changes to the itinerary? Where any cancellation reduces the number of full paying party members below the number on which the price, number of free places and/or any concessions agreed for your booking were based, we will recalculate these items and re-invoice you at the applicable higher price. If you do not have access to the Internet, please see your travel agent or contact your Personal Cruise Specialist if you have booked direct. However, the FCC must be used for a new cruise by May 31, 2022, on any cruise onboard . The limit of our liability for death and personal injury for non - shipping incidents is limited to 400,000 SDRs (approximately 379,000). Please note, you are also able to book a future cruise whilst onboard one of our ships, using our Celebrity Future Cruise options. In the event of our liability for damage and loss to baggage, where baggage is deposited with the ship, this is limited to 3,375 (approximately 3,200) and for damage and loss to cabin luggage this is limited 2,250 SDRs (approximately 2,100). Celebrity Cruises at 1-800-437-3111 in North America or (316) 554-5961 worldwide at least 48 hours prior to sailing. Proof of legal guardianship is also required where there is a minor travelling with their legal guardian. Where you build your own package, if you require transfers you will need to add them to your booking as these are not added automatically. If Celebrity Cruises' "best price guarantee" results in a decrease in the guest's cruise fare after the Final Payment due date, then the difference will be provided to guests in the form of a non-refundable onboard credit for use on the guest's cruise. Applicable regulatory age restrictions apply while the ship is in port and until the vessel enters International waters. Please Note: any dispute or claim arising out of a shore excursion must be brought against the local excursion operator, however if such dispute or claim is made against a Royal Caribbean contracting entity, it must be brought in the Courts of England and Wales, in accordance with laws of England and Wales who shall have sole jurisdiction over such dispute or claim. In this event, you will be required to pay any outstanding balance due (if any) directly to us (or any other travel agent nominated by us) in accordance with these booking conditions in order to receive your holiday. Regrettably, no. Onboard please refer to the Guest Relations Desk or the Medical Centre. The maximum luggage allowance for guests boarding our ships is 90kg per guest, (with the exception of Celebrity Xpedition Class), however, airlines also impose their own baggage allowance, with which you must also comply, this is usually less than the cruise allowance. We store these images for a short time in case they are needed by investigative authorities. Checked on line 0 balance to pay. B. Cruise-Only Holidays, Build Your Own Package, (not incorporating flight services). Please see the onboard sales consultant for full details. The provisions of the Convention relating to the Carriage of Passengers and their Luggage by Sea 1974 as supplemented and/or varied by any other applicable legislation from time to time in force including, but not limited to Regulation (EC) No 392/2009 (together The Athens Convention) applies to your cruise as well as the process of getting on and/or off the ship. You may contact our recommended visa agent; VisaCentral for advice and to purchase the most up to date visa requirements for your cruise. Please note that guests who are Elite and above within our Captains Club loyalty scheme are entitled to one free change per booking. We can only pay you compensation (if relevant) if the following conditions are met: If asked to do so, the person(s) affected must transfer to us any rights they have against the supplier or whoever else is responsible for your claim and complaint. The exception to this is where the claim or complaint concerns the absence of a safety feature, which might lead a reasonable holidaymaker to refuse to take the holiday in question. You have 14 days from the issue date printed on the surcharge invoice to tell us if you want to choose option (b) or (c) as set out in section 5.5 below failing which we shall deem you to have accepted the change and will invoice you accordingly for such additional costs and indicate the time period to make such additional payment. IMPORTANT: A violation of Celebrity Cruises Guest Behaviour Policies are cause for appropriate corrective action, including confiscation of improper materials or items, ejection of the guest from the ship or refusal to allow you to travel on or termination of future cruise bookings. Please note that these excursions are owned and operated by local operators who are independent third parties. Your confirmation invoice will show the latest planned timings. This will be the case even if the services did not comply with the laws and regulations of the UK, which would have applied had those services been provided in the UK. All Rights Reserved. It is our guests responsibility to remove all of their belongings from their stateroom when they depart their cruise. Full details of onboard facilities with age restrictions are contained within the Daily Programme, which is available from the Guest Relations Desk. peanut head. Please be aware that we will collect and use personal information, including health information, in connection with these measures, and may disclose it to health or port authorities, if required. For the avoidance of doubt, where your travel agent makes all the arrangements for you and such arrangements involve services supplied by suppliers other than ourselves we will not have any contractual liability to you in these circumstances. These activities are provided by local operators who are entirely independent of us and we act as the agent for these operators. Regrettably we/the airline cannot guarantee your request. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). Changes to the last confirmed itinerary for your cruise may become necessary after you have departed from the UK for a variety of reasons such as prevailing weather and sea conditions, guest emergencies, providing assistance to other vessels and the ship being unable to operate at its normal speed(s) due to unexpected mechanical or technical problems. You must provide details of all medical and physical conditions, which affect you, and/or any member of your party at the time of booking. Logo Store; Find Your Roll Call; Meet & Mingle; Guidelines; Community Help Center; More . We cannot accept any liability for any damage, loss, expense or other sum(s) of any description (1) which on the basis of the information given to us by you concerning your booking prior to our accepting it, we could not have foreseen you would suffer or incur if we breached our contract with you; or (2) which did not result from any breach of contract or other fault by ourselves or our employees.. Additionally, we cannot accept liability for any business losses. Please note Carriers COVID-19 Policies and Procedures may impose certain restrictions on shore excursions relating to participation, location, time, eligible venues and persons with whom a guest may come into contact, as well as restrictions on the number of guests going ashore.

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