CODE: 441, Two timesPROBLEM: Problem with the flow sensor. } Years of experience in the HVAC field have taught him many lessons, not the least of which is that the value of quality and knowledge far exceeds any promised initial savings. Smith Signature 100 50-Gallons Tall 6-year Limited Warranty 4500-Watt Double Element Electric Water Heater Model # E6-50H45DV Find My Store for pricing and availability 2930 A.O. Smith Water Heaters, 500 Tennessee Waltz Parkway, Ashland City, TN 37015 USA, Tel: 1-800-433-2545 Website: www.aosmithwaterheaters.com Email: parts@hotwater.com A.O. So, its worth bookmarking this article. {{INUSING}}, The average cost per Mcf is ${{NATURALGASPRICE}} Though we share resources, information, and educational guide on plumbing & DIY projects, the content here is not a substitute for professional guidance. Thank you. I recommend the factory setting or default of 120F (49C). Several reasons are to blame if the water heater keeps beeping. Related Troubleshooting Pages:A.O. . The accumulated water will not allow the Pentair pool heater to work properly or shut off completely. Then, watch this tutorial and follow the steps to get the temperature sensor replaced: If you observe the status light of your water heater flashes 7 times consecutively with a three-second pause, understand the gas valve is at fault. The thermostat(s) on this water heater have been factory set to 120F to reduce the risk of scald injury. Its normal. This is the thermistor attached to your outlet pipes. This error code is usually a sign that there is some kind of blockage in your vents, gas burner or fan motor. FIX: Check for connection and wire breakage or computer board failure (burn marks). Reviewing ultra efficient Navien water heaters utilizing condensing and tankless technology. How to use diagnostic system and fix the problems using the error codes that appear on the remote controller. Repair or replace the sensor properly if there are any issues.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[120,600],'fireplacehubs_com-leader-4','ezslot_11',113,'0','0'])};__ez_fad_position('div-gpt-ad-fireplacehubs_com-leader-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[120,600],'fireplacehubs_com-leader-4','ezslot_12',113,'0','1'])};__ez_fad_position('div-gpt-ad-fireplacehubs_com-leader-4-0_1');.leader-4-multi-113{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:15px!important;margin-left:auto!important;margin-right:auto!important;margin-top:15px!important;max-width:100%!important;min-height:600px;padding:0;text-align:center!important}. AO Smith Water Heater Error Code E02 [5 Easy Fixes] 1. They also have to make sure that the flame rod does not come with soot. ST. Manual for 300 models. GCVL40-200 GCVL40-201 GNR40100 GNR50100 GPS-75 GPVH40100. To bring your water heater to a normal operating state, you should replace the temperature sensor. This problem occurs because of two reasons. Low water flow and loose wiring also contribute to the Pentair Mastertemp e05 code. This error code pops up whenever there is a fault with the fan motor of your tankless water heater. Fix or replace the faulty parts, wires, or pipes as soon as you notice them. Connect the water line and turn on the heater to see the flow of water. Previous replacement, improper installation and other conditions, outside the manufacturer's control and requirements for warranty may prevent reimbursement. It will be best to consult with a certified professional or the technical support team. If you dont know how to replace the sensor, call a professional for the replacement. Main Menu. 01 Pressure Switch Fail On, should be Off 11 Pressure Switch Fail Off, should be On 02 Ignition Fail after 3 attempts 04 ECO Open 05 Temperature Probe Open 15 Temperature Out of Bounds < 30 degrees 25 Temperature Out of Bounds > 220 degrees The following Error Codes are internal to the controller. Fold away the insulation to access the reset button (its red). Our product specs, warranty sheets, installation guides, and user manuals are online. See Figure 4. The red high limit button is NOT tripped. The solution for this problem is by checking the Hi-limit switch. Years of experience in the HVAC field have taught him many lessons, not the least of which is that the value of quality and knowledge far exceeds any promised initial savings. Save my name, email, and website in this browser for the next time I comment. Using Rheem error codes to troubleshoot Rheem tankless water heaters. Solution: Before AO Smith tankless water heater troubleshooting, test the hi-limit switch and confirm it is working fine and the wire connections are not loose and broken. You dont need to take any corrective actions as the status light of a functioning unit blinks 1 time every 3 seconds. Revision 2 includes updated troubleshooting information for error codes 3, 4, and 6. FIX: Is the water heater set for the right elevation? Then, shut off the main gas supply valve. So, keep reading. When the heating element shorts out, it will cause a short circuit, which will allow it to continue heating, causing the water to become too hot. To solve & clear the error message, turn the power off to your water heater first. It will clear the error code. FIX: See error codes 111 and 121. Visually inspect the thermistor connections. You can see the flash code once you relight the pilot light. Smith Signature 100 50-Gallons Tall 6-year Limited 40000-BTU Natural Gas Water Heater Model # G6N-T5040NVR Can you hear a buzzing spark ignition from the burner or two clunk sounds from the gas valve? Press down the gas control knob all the way in while depressing the igniter button continuously. Then, hand-tighten the thermistor first. Use the pipe wrench to tighten the fittings. Keep opening the hot faucets until all the air gets expelled out of the water heater. FIX: See error code 331, 321 and 311. Solution: Check the wire connection, wire breakage, and debris on the flow sensor impeller. If there is no scale build up, then you should check the connections and wires around the flow adjustment valve. Spray it on the gas connections (you can also apply the mixture with the sponge or paintbrush). {{INUSING}}, The average cost per Gallon is ${{PROPANEGASPRICE}} http://waterheatertimer.org/How-to-troubleshoot-gas-water-heater.html#intellivent, When Used On Gas, Residential, Power Vented. For example, a model 510 will display the numerical code on the 7-Seg LED on the computer board, while the 110 and 310 models only a blinking red LED that can flash one time or more. Smith offers a wide range of water heaters. A.o. But then sometime later it will start to heat the water and the green light will begin flashing rapidly. When the temperature sensor senses the water temperature is excessively hot, the status light will flash 4 times. Toggle navigation. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". There will be various considerations which should be made in this circumstance for finding the perfect one. 12-Year limited residential warranty gives you peace of mind. Smith water heater? Double check with your water heaters manual first and if everything seems to be fine, then you need to call out a technician. Put everything back into its place and turn the electricity on. To determine if the heating element is shorted out, plug in a multimeter and test if the element, itself, is shorted. This is usually caused by scale build up which locks the motor drive. Look for the blockage in the vent system and ensure if the distance between the intake and exhaust is not too small. We and our partners use cookies to Store and/or access information on a device. Scale build up could be the cause of locking the motor drive and is usually caused by a water leak somewhere within your water heater. Most of the time, this error occurs when there is a wire connection issue or a breakage, which can easily be fixed or replaced. Serial Check Results. An AO Smith water heater's operating temperature range is 80F or 150F (approx. Problem: Bypass valve fault (only model 540). Yes, you can fix the error codes on the Pentair heater by identifying the issue and its solution. Solution: Check if the Hi-limit switch properly functions and that there is no loose or broken wire connections, no soot on the flame rod, or a damaged computer board. This is the error code for ignition failure. A little more information.sometimes when I shut off power at the breaker, let is sit for a while and then turn the power back on, it will do it's diagnostic cycle (blinking green light) and then start flashing red (2 times). Register now, spots are limited! Ensure you turn the gas control knob to the off position. Then, ensure you have the following pieces of equipment at your fingertips: Secondly, check the user manual and drain the water heater by following the instructions. A hot water tap is opened enough that the flow sensor detects a flow rate through the heater greater than the activation point of 0.5 gpm. Solution: Check the connections between water heaters. If the condensate drain is not properly installed on the vent collar of the water heater, then there could be water in the internal combustion engine. This is A.O. This is an in-depth guide on AO Smith Water Heater Troubleshooting Codes. CODE: 03 (031), One timePROBLEM: Incorrect dipswitch settings. So, check the previous chapter again. Error Code 51, 55, 510, 551, Six times Problem: Abnormal gas solenoid valve. No, it's not. Follow the below steps to erase those error codes from the display: If the error codes return, you must replace the thermistor. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. How long does an A.O. It means you dont need to worry about anything. You can either left-click on the link to open the manual in a new tab or right-click and save a copy directly on your computer. Fixing the error codes immediately is a must in the Pentair pool heater to avoid further problems to happen. It will be far better if you call a certified technician to deal with this issue. Our comprehensive A.O. Try our Product Selector Tool to find the right models for your needs-for both heating and treating your home's water. I eventually called an electrician, who said it seemed to be a short at the top of the tank where the wires for the power and smart module are. Is the surrounding air contaminated? These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. FIX: Check for the proper settings on the computer board. Solution: Debris on the thermistor, loose or broken wire connection. Revision 3 includes updated troubleshooting for error codes 4 and 6 and technical bulletins, Manual will be automatically added to "My Manuals", Error Code 3 - Pressure Switch Circuit Remains Closed, Error Code 4 - Pressure Switch Circuit Remains Open, Error Code 7,8,9 - Internal Control Failures, Error Code 10 - Flame Sensed out of Sequence, Error Code 11 - High Temperature Cutoff (Eco) Activated, Error Code 12 - Temperature Adjust Buttons Stuck Closed, Error Code 13 - Temperature Probe Open of Shorted, Error Code 14 - Resistor Wire Open or Shorted, Error Code 15 - Resistor Wire Resistance out of Tolerance, Technical Bulletin - Ignition and Flame Failure A-022-04 & S-021-04 Combined, Air Pressure Switch Circuit - Residential Power Vent/Power Direct Vent, Vent Termination Restrictor Usage for 40,000 Btu Power Vent Models, TB-A028-06 - A. O. Smith - FVIR Intelli-Vent Troubleshooting Chart, Normal Operating Sequence - Pressure Switch Circuit, Air Pressure Switch Circuit: Residential Power-Vent & Power-Direct-Vent Water Heaters, Air Pressure Switch Circuit: Cyclone Water Heater. Already you know how to sort out the reasons behind the code and solve your Pentair heater error code E05. If yes, its because the pilot light got extinguished recently and the thermopile is cooling down. Resetting your water heater is a simple fix to this problem and helps you clear the error message. You can now use this knowledge to help diagnose and fix problems with your AO Smith tankless water heater so you can continue enjoying hot water with little fuss! callback: cb As a result, you can figure out the issue quickly and take the necessary steps to fix the problem. The 4-chamber model of AO Smith Electric Tankless Water Heater only throws this error code. Once the thermopile reaches its operating temperature, the status light will no longer remain solid red. I would In a 6-flat/3 story building with 6 apartments/total of 15-16 residents, I have an AO Smith water heater/25 yrs old with specifications of 81 gall capacity, 149 gall/hr recovery, 154,000 BTU. Solution: Check for blockage in the vents, the distance between the intake and exhaust terminals is per instructions, and remove if there is grease or dirt in the gas burner and fan motor. However, there is a four pin white plug in the water heaters junction box that I believe is the connector for the smart grid module, and two of the wires have come out of the pin/connector. Check out advanced features for eco-friendly and cost-effective water heating. Another sign that you are facing the same problem would be if the LED light is blinking once. This final error code indicates that there is a false flame being detected within your water heater. A Appliance Helpers representative is available for you 7 days-a-week including Holidays!! I already discussed how to make the replacement. Smith Signature 100 40-Gallon Tall 9-year Limited 40000-BTU Natural Gas Water Heater Model # G9-T4040NVR Find My Store for pricing and availability 614 Style: Tall Family Size: 3-4 People Warranty: 9-year limited A.O. This prevents proper connectivity between the system and the sensor, causing the heater to shut down and display the E05 error code. If it's shorted out, unplug the machine . This error code is another thermistor failure but this time, it is referring to the mixing or mix thermistor. The solution to this problem is just the same as the previous error code check for broken wires, damage, loose connections, dirt and debris. It functions just like an outlet thermistor, but is found on your inlet pipes instead of your outlet pipes. Solution: Check for connection/breakage of wires, corrosion or frozen connectors, fan motor covered with dust, burn marks on the computer board. Built in dry fire protection will not allow the water heater to be turned on unless the tank is full of water, eliminating accidentally burning out the upper element. A list of Takagi error codes for easy troubleshooting of Takagi tankless water heaters. For example, if the status light blinks 2 times, there is an issue with the thermopile voltage output. The thin flow of water is typically a result of scaled-up pipes or improper water pressure. To solve this, you will need to unblock your vents and also check for any grease or dirt found within the gas burner or fan motor. The following steps will help you change the thermistor: Start with turning off the electric power to your water heater. Turn on the electric supply by flipping up the circuit breaker. However, I highly recommend you call a certified plumber to solve this issue. Detach the thermistor and reattach it again. Does the status light of your AO Smith Water Heater remain solid red? Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Smith used 40-50gal gas hot water heater ok? Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Electronic User Interface allows you to easily set temperature, operating mode, and child safety lock feature. From https://www.justanswer.com/ythiJustAnswer Customer from San Antonio, TX: AO Smith 50 gallon electric water heater giving error code e55 for water leak d. CODE: 51, 55, 510, 551, Six timesPROBLEM: Abnormal gas solenoid valve. To fix the tankless water heater from AO Smith properly and fast, we will show all three error codes (in the subtitle), the first for the units with the remote controller, the second for the units with the 7-Seg LED, and third are those heaters that do not have the remote only blinking LED. You can see those error codes only on an AO Smith Water Heater with two or four chambers. Generally, a non-functioning thermostat, shorted heating element, and an unfit thermostat against the tank are the culprits that cause the water temperature of your heater too high. Troubleshooting AO Smith condensing water heaters is similar to troubleshooting other brands and models. Smith Water Heater, look no further! Alarm reads E05 and a lot of water is going thru the overflow drain pipe It's still under warranty. Related Price Pages:A.O. I am still getting the error code. I have tested the power at the thermostat and the elements with a multi meter and they all check out fine. 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