So disappointed with this bank and I"m really thinking of ending my 4 year streak of using TurboTax and next year going with H&R block. My refund was meant to be $1343. We use cookies to ensure that we give you the best experience on our website. Could you have made an error? The company is headquartered in Austin, Texas with Green Dot Bank located in Provo, Utah. when all we needed was a change of address done he did that to and the IRS finally tells us we didn't have to do it because we had already sent his info they said they had already posted his refund on his card but when we called them they said they didn't have it again to call IRS again so we did and the women at the IRS said she would trace it down for us and she did and it went back to them which is First Federal mirage bank of California but name is California bank or Santa Barbra tax group . These type of people who run this bank needs to be run out off the country.. THIEVES! Ask Your Question Fast! The complaint has been investigated and resolved to the customers satisfaction. How are fees paid? SBTPG is the one who deposits your refund if you had any fees deducted from your return. For instance, SBTPG LLC is a company that provides services to taxpayers and tax software. Press J to jump to the feed. According to the IRS refund link my refund was deposited on April 4th, so I call Santa Barbara Tax products Group, LLC April 6th and all they can say is that they haven't received it. i checked with irs and they said they sen; Pr2 sbtpg llc ppd I got a direct deposit from "TAX PRODUCTS PE3 SBTPG LLC", but according to turbo tax, I haven't received my tax return yet. So she asked about diect deposit I said mail us a check. they said 1-2 business days. Send form again. Notice. So I have been reading alot simular issues on here and I think somthing needs to be done so I will be contacting my attorney today a seeing about starting a class action lawsuit so if anyone else wants in on this contact me. The common concerns shown by many clients on forums look like this: My refund is $59 less, not including the $117 I was charged by TurboTax. Who do I contact regarding the Remainder of My Refund? I have tried to find answer to this problem on your site with no luck. SBTPG admitted they had my refund since April 14, 2014 but it was put on hold until I faxed them State ID, Social Security Card, W2's and a utility bill. Apr 06, 2012 11:10 am EDT. Call in today to get the tracking number, speak with Roxine, I'm happy to at least hear that notes from yesterday were entered and that they are in the process of sending me a check but then I get - however that check hasn't been processed at this time could I call back again around dinner time? What's the deal with TPG Products SBTPG deposits. When IRS adjusts her W4, she will be entitled to a lower refund than she actually thinks. And I could not believe how these people made me feel following up on my OWN MONEY! Calls were transferred to supervisors who are beyond rude. The IRS has submitted the case to BFS for an investigation. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. . They expected a refund when they got back to jobs or got new employment and filed a return. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". They recommend we get it cashed at WALMART?!? It does not store any personal data. TPG offers tax-related financial products through a network of tax preparation franchises, independent tax professionals and online tax preparation providers. The IRS has submitted the case to BFS for an investigation. Our mission is to enable tax preparers to maximize their revenue and increase their client satisfaction. One often reported problem by some of the TurboTax customers is they receive a refund deposit less than what it should be. The cookies is used to store the user consent for the cookies in the category "Necessary". Enter a Melbet promo code and get a generous bonus, An Insight into Coupons and a Secret Bonus, Organic Hacks to Tweak Audio Recording for Videos Production, Bring Back Life to Your Graphic Images- Used Best Graphic Design Software, New Google Update and Future of Interstitial Ads. Pay by refund option provides the taxpayers with an option that they can easily pay for tax preparation fees when the IRS issues a refund of their tax. Community Experts online right now. Therefore, your review page is showing a Direct Deposit to them. Mar 30, 2022 Santa Barbara Tax Products Group, or SBTPG, is also sometimes abbreviated as "TPG Products" on tax forms. The tax software simplifies and expedites tax return filing for Federal and State taxes. The lies now Im waiting for a check. This cookie is set by GDPR Cookie Consent plugin. AT this point I'm going off. @reniberman Home appreciation the last 10 years has been -2. That is from the bank that held your refund when you paid your Turbo Tax fees: If your refund was less than expected, please see below for additional details concerning: February 5, 2020 3:38 PM What is tax products pe2? I filed 2012 taxes with turbo tax as I have for years. Then SBTPG's bank sends the rest of the Federal refund to your bank account. SBBT never contacted me to tell me jack ### about even having my $. Treasury Offset Program(TOP) is a reason why your tax refund was less than expected. If the entry really is a deposit, check with your preparer for an answer what was this . Website stated funds were direct deposited which my account shows it was rejected and sent back to TPG. Two different stories, 2 different expected receive dates. The refund is sent to them, the fees are deducted, and then the remainder is sent to your bank. So I finally get on the phone today and risk going over my lunch hour (total call length 49 minutes counting hold times) A number was wrong on my account #, at first the Where's my refund tool was telling me everything was fine and my refund was deposited on the 6th. Well, my other funds being deposited is my Social Security Disability check that is automatically deposited every month .. SOOO, I know for sure that SBTPG has my correct bank account information. Tax products pe5 for sbtpg llc. Sbtpg Llc Tax Productscom is an independent complaint resolution platform that has been successfully voicing consumer co. February 24,2022 The Tax Products Group, "TPG", webtaxpayer (sbtpg. I received an ACH deposit into my checking account from Tax. Hi there boys and girls ME again. And Pay for tax preparation with your tax refund TPG takes all associated fees out of your tax refund, making it easy to pay for tax preparation. Santa Barbara Tax Products Group is used to process your refund when you . Did some one claim a dependent you did? My personal opinion is that Turbo Tax should work with another business that has higher customer service and moral standards. Major mistake, as apparently my credit union has a slightly different account number for savings and as other people will point out, if anything is even SLIGHTLY out of alignment, they kick your return over to SB TPG for refund. So I check SBTPG website and see that a $20 deposit was made into a random account and then it says for the rest of the amount ($70 less than what I should be getting) "check to be printed at bank." TPG is located in San Diego, California. Tax products pr1 sbtpg llc. Fond of real science, real food, sunshine, innate immune system and natural health. What was this deposit for. TPG offers tax-related financial products through a network of tax preparation franchises, independent tax professionals and online tax preparation providers. Standpipe, standpipe, Bryansk Region, rabochiy . These cookies ensure basic functionalities and security features of the website, anonymously. (no credit issue, SB TPG only allows one authorization, after the botched attempt the check was DEAD) It is spam / self promotion. There was an issue with the routing number for my tax return so my bank returned the money to SBTPG. Santa Barbara Tax Products Group. Here's . Did You Get a Deposit From TPG Products? The cookie is used to store the user consent for the cookies in the category "Performance". The method as specified above looks pretty simple, and theres nothing grey. So I go to the SBTPG website to see if I can find any information. In the United States, federal and state governments need money to provide certain services and benefits that we wo. A deposit from Tax Products PE1 is most often a Federal refund for those people who chose the option to pay their TurboTax fees out of their Federal refund. Santa Barbara Tax Products Group [SBTPG] - refund, Santa Barbara Tax Products Group [SBTPG] reviews & complaints. Health expert & coach, former overweight and prediabetic. The bank never got anything.) They are responsible ! Man, wtf is going on w this company? I asked for Tracking "well we normally don't do that" However, we have enlisted the products offered by TPG. SBTPG is the company that processes the refund whenever you choose to have your TurboTax fees deducted from your federal. Go back and review your return. Jerry and Johnnie moser. Then SBTPGs bank sends the rest of the Federal refund to your bank account. Ask for FREE. TurboTax Premier - Cost: $79.99 + $39.99 for each state return. Did You Get a Deposit From TPG Products? What Are TPG Products, and What Is It Stand For? You also have the option to opt-out of these cookies. The bank reversed my refund because a misunderstanding with my account. Company called tpg products SBTPG llc 220330. They have been serving the consumers with tax-related financial products and services. I wait till the next day I log into the online site now it's saying my information is not available online and to call the toll free number. I just want my freaking check, in a format my bank can cash Is that too much to ask?!?!? TPG Product SBTG LLC is a company that was founded in 1991. CREDIT FOR TAX PRODUCTS PE1 SBTPG LLC CO REF was on my bank. Symptom-free COVID "survivor". 7. SBTPG is the bank that takes the Turbo Tax fees out of your federal refund. Create an account to follow your favorite communities and start taking part in conversations. But wait, there's more! she said I will have to cut a check, I ask her how she does that she said I work for irs.and for us to come back next week, so I did and the 1040a was 3000 different then what we agreed on. What is tax products pe2 sbtpg llc? Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. I don't owe any state level back taxes, and otherwise have nothing that should've deducted anything from my account. Santa Barbara Tax Products Group is used to process your refund when you elect to have your tax preparation fees deducted from your refund. My tax refund: The IRS says it paid out the returns, but many people. Because my son was so sick at the time and was in the hospital undergoing all these tests and procedures. 2010-2023 Santa Barbara Tax Products Group, all rights reserved. SBTPG receives your funds from the IRS at one of their two banks, subtracts the fees, then sends the rest on to your bank. Business Companies & Firms-- and more . The direct deposit came from "tax products pe1 sbtpg llc." SBTPG is the company that processes the refund whenever you choose to have your TurboTax fees deducted from your federal. What Is Tax Products Pr1 Sbtpg Llc? . How will my tax refund appear on my bank statement? Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Then SBTPG's bank sends the rest of the Federal refund to your bank account. First Century Bank, N.A. Necessary cookies are absolutely essential for the website to function properly. What are Tax Products PE1 and PE2 SBTPG LLC Deposits?. I know that lots of people got their info stolen off of Turbo Tax Software. Now I have to go through all turmoil to get to the bottom of it. Ask for FREE. Find out what is the full meaning of SBTPG on Abbreviations.com! "Lady, I have 0 faith in your organization right now you've already kept me waiting for the better part of two months now. " I didn't have to explain but I was so mad that I have to tell him that. Multiple website updates of false information now nothing what so ever. - get all this in via mail and I'm called on 2/27 that they need my WIFE's DL and SSL since she's on the taxes (forget that the SLL is already in the tax forms I gave them) The problem is, it is not treated as fraud and cannot be retracted easily. Missing thousands of dollars.. was only Direct Deposited $450 vs $4,000+ 7 5 103,481 Reply. The government uses taxes to finance projects essential for th. I filed with tax slayer and it says on the irs website that they sent my refund on the 6th and sbtpg still havent got it! Looking for the definition of SBTPG? How do i make symbols on mac products? The IRS will send you a letter of explanation when your refund is less than you expected you can also get this information by looking up your refund at the IRS Wheres My Refund page.. June 4, 2019 3:05 PM What is tax products pe2? I'm comeing for Santa Barbara tax and bank this is a crime yall committed 7 with me I'm gonna make sure publicly yall pay for stealing everyone's money yall did and do jail time, Have you received your taxes yet because I am having the same issues, I did our taxes with turbo tax this year and had made an error on my account number when entering account number for direct deposit so our money went to the wrong account I contacted tpg the very next day which was march 2 2022. Call IRS customer service toll-free at 1-800-829-1040 M - F 7am - 7pm local time and speak with a representative. We have discussed every possible reason why your refund with TPG SBTPG LLC was lower than expected. . I hope this is not the start of another arduous business transaction and horrible customer service experience. The IRS started sending the third Economic Impact Payments to eligible individuals on March 12, 2021. Dana. Unacceptable customer service. Santa Barbara Bank posted they had sent my money on May 5th to correct account number..it was written where I could verify it. So if you have the tax products pe1 reflecting on your bank account, you can get in here to find out what it means. No to mention the hours of waiting on hold to speak to some incompetent agent with no answers. I've been calling you people nearly every day since the 11th after I was already told on the 1st that my check was already in the mail. But obviously your fees are not 7500. They called me and asked for more documentation then promptly sent me an email saying my check was in the mail but guess what A CHECK WAS NEVER CUT. trabajos en manhattan de limpieza / united rentals spreader bar / what does tax products pr1 sbtpg llc mean. Building on a legacy of nearly 20 years of industry leadership and superior customer support, TPG, in cooperation with our banking partners, provides fairly priced quality financial products which deliver true value and satisfy consumers needs. Here's the . Now I need to wait two or three weeks for a new card before I can re-apply for MY REFUND while they hold it. Website. What do TAX PRODUCTS PE4 SBTPG LLC means? The debit card is issued by the Treasury Departments financial agent, MetaBank. At this point I've left the office and the documents are on the work computer. Santa Barbara Tax Products Group (TPG) is located in San Diego, California and was established in 2010 upon the sale of the Santa Barbara Bank & Trust tax products division. DO NOT USE TURBOTAX OR SBTPG!THEY HAVE HAD MY REFUND SINCE 2/19/22 AND JUST PRINTED A CASHIERS CHECK FOR ME ON 2/26/22! Every year it would show as IRS REFUND. We will only focus on the refund transfer service TPG provides to its online tax service provider clients. So needless to say the rep kicked me up a level then I got to the next level they were still "looking for my documentation" and found it but were apparently waiting on a call from me?!?!? How do i track my check from the santa barbara tax products . SBTPG exists to simplify tax preparation fees. I am still waiting as well. Can I apply for a refund for that charge?. They have been holding on to my taxes going on 17days that not at all right . How do I get my refund if sbtpg sent it ach method?. TurboTax uses their services whenever customers opt to deduct their fees from their refund (RPS). Santa Barbara Tax Products Group, LLC They are false advertising. Step 2: File the tax return The tax return will include TPG's info so the IRS and/or the state will know where to send the tax refund. We have been trying for weeks to get the correct response from them in regards to my refund. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Although, this can happen to anyone, even filing a direct return to IRS. ), it will be reversed by IRS. (Example, And Explain). A Green Dot Company | NMLS ID# 914924 | Technology Privacy Statement. These cookies will be stored in your browser only with your consent. TurboTax Deluxe - Cost: $59.99 + $39.99 for each state return. (Solution found). So I told him why I didn't do that? I've checked with the IRS "Where's my Refund" site and show no adjustments. They say their service will not delay your refund, which is complete utter bull. Santa Barbara Tax. Well i usually don't do reviews but I had to this time. Solved: What do TAX PRODUCTS PE4 SBTPG LLC means?. Login instructions - creating your TPG account. Tax Products PE4 SBTPG is the bank that processes your refund that it receives from the IRS to deduct your fees and then send it on to your bank. As named by Santa Barbara Tax Products Group, Pay-By-Refund is a service directly for the taxpayers and facilitates the tax professionals & tax service providers as they can offer different options to their clients. Ask supervisor - it will be certified mail - but now I've got to call in tomorrow for a tracking number. A deposit from Tax Products PE1 is most often a Federal refund for those people who chose the option to pay their TurboTax fees out of their Federal refund. @reniberman @Taxhater101 0 Reply smith_doug Level 1 March 9, 2022 6:34 AM. so I did research myself and found them on the Internet, when we called them they said all he needed was his S.S, I.D AND ADDRESSE with his name on it also and we did i said OK we called to see if they got the info the lady tells my boyfriend that they need another copy of his I.D and S.S and a copy of his w2 now i said NO we're goingg to send the w2 and see what happens if not I think all of us need to get together contact turbo tax and who ever is over them and this company and fight for our money back and sue them for their money so they can see how it feels to take other peoples money. Tuesday - no check. They never asked me for ID or SS card! TPG took 6 months to return the funds to the IRS and gave me a Green DOT yet the IRS still hasnt received any funds from them what so ever. If you chose to have your TurboTax fees deducted from your federal refund, that is handled by the third party bank. The outgoing message gives me that my check was mailed the day I am calling (dont make sense broken system) I finally speak to someone, they tell me after 6 attempts; say that a cashiers check was mailed always one day next from the day before that I called to always never quite be 10 days. How long did it take you to get your check? On the one hand, the collaboration of these service providers brings ease to the consumer (taxpayer end), but on the other hand, sometimes, it can become a problem for the taxpayers. They will subtract the tax preparation fee and transfer it to your tax service provider. Sunrise Banks SBTPG is the company that processes the refund whenever you choose to have your TurboTax fees deducted from your federal. I called them on the 6th and they told me to fax a change of account form along with my and husband's ID, SS card and a voided check. You can contact SBTPG (also known as Civista Bank) by calling 877-908-7228. Did you miss something? so I asked her about this and she stated the software.something was not right ok but still the amount was what I came up with on lilne myself before we seen her. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Your email address will not be published. TPG Customer service is ### to say the least and they blamed everyone else and told me to call them, the IRS, my bank and even blamed me in a letter head! Here are different products of TPG in 2022: Its not our domain to discuss each of the products offered by the company. (This line has no information on Economic Impact Payments.) SBTPG has my refund held hostage too. IRS indicates payments will not be issued to TPG. The TaxSlayer.com online support Aug 21, 2022 A TPG Products deposit is an ACH credit transaction from an intermediary firm SBTPG LLC. It does not contain enough information. Some Americans have been surprised by a deposit from the Internal Revenue Service in their bank accounts. They have been serving the consumers with tax-related financial products and services. We continue to send Economic Impact Payments weekly in 2021 as 2020 tax returns are processed. Completed Indemnity Bond forms for TPG with notary. Tax withholding with one company was around $1,200, and the salary was around $15,000. Therefore, IRS made adjustments based on 1099G forms resulting in a lower refund. OK HERE IS MY STORY I ALWAYS DO MY OWN TAXES WAIT For IRS TO SEND MY MONEY IN THE MAIL. Step 2: File the tax return The tax return will include TPG's info so the IRS and/or the state will know where to send the tax refund. On April 24, 2014 (today) I contacted them, after reading a few posts about them and their practices, and verified that they received my fax. I asked when I should expect to see it in my checking account .. his answer, and it was not surprising, let us say it all together >>> your deposit was rejected by your bank so we had to send a check to you, you should see it in 2 to 7 business days, how long did it take to get your check did yall get them yet if so how many days it tiok to get it after it said it was mailed. Unsatisfied with SBTBG of Lake Elsinore, US. Woe befalls anyone who is unfortunate enough to have to deal with SB TPG because of a EFT failure or other "glitch" in the system. - I kind a dont trustt the person who did my taxes this year. Dont do it. Lets discuss a case of multiple jobs. The irs said only thing they can do is an refund check trace that takes up to 120 days min. The bank didnt charge you extra, the feds sent less. Sbtpg Llc Tax Productscom is an independent complaint resolution platform that has been successfully voicing consumer co. February 24,2022 The Tax Products Group, TPG, webtaxpayer (sbtpg. If not how do I get a job with them so I too can do as I please! what was this deposit for? Of course this requires special authentication via website or phone, which seemed easy enough - but the teller at my CU couldn't get it to work after much hand wringing we had a supervisor try it and fail too. Many people in both the first and second round of stimulus payments mistook the debit card for junk mail. **Say "Thanks" by clicking the thumb icon in a post And if they don't give me a definite answer (check cut and will be in the mail the next day) that I will involve the IRS. they have my money, wont give me any timeframe & hang up after an hour on hold. what is going on? I want to know how these people have gotten away with this for so long? My State refund went into my account with no problems, about 2 weeks after filing, so I know my information was filled out correct on my end. SBTPG responded quiclky with a phone number. I WILL NEVER USE TURBO TAX AGAIN. Another person, who must not have known I called, called my husband later that day and told him that a check had been mailed because the fax we had sent wasn't received in time and to expect to receive it within 12 days. (FAQs). He even told/asked me sarcastically if my TP's office is far from my house why is that so hard to go there to have it signed? If we talk about Green Dot Corporation, it is a wholly-owned subsidiary bank, Green Dot Bank. TPG stated theyve mailed a refund check which was never received. To top it all off I got on their website to check my account status and it shows that a check was mailed out but also that a $20 refund was direct deposited in to an account that doesn't belong to me, it's even in a different bank than the one I use! Although founded in 1991, the company became a Green Dot Company in 2014. What is it exactly? That's my next stop first thing in the morning. that is just bs. Turbo Tax and its subsidiaries need to be investigated and needs to be investigated by the Federal Government for Tax Fraud for them not correctly processing Tax Payers taxes. I still havent received mues ddd 2/24. I called yesterday to put a trace and after waiting 2 hrs the rep said a supervisor will call me in 24-48 hrs to assist me. https://turbotax.intuit.com/tax-tools/efile-status-lookup/ TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer. It does not make sense. It is offensive or harmful. My E-mail is hess72384@gmail.com. The company is located in San Diego, California. Santa Barbara Tax Products Group is used to process your refund when you elect to have your tax preparation fees deducted from your refund. However, many of them didnt bother to check that these benefits were taxable. Your email address will not be published. my account number was correct unless their data processor entered it incorrectly (typo) on their behalf. Next time i'm not going to be lazy and pay my fees upfront. What is tax products pr1 SBTPG LLC deposit? This cookie is set by GDPR Cookie Consent plugin. Ok tpg charges a 40$ bank processing fee plus whatever your transmitter fee is. Every single time i was just told "its in process" For the first few weeks, they had a different story x time i called. TPG Products SBTPG LLC is a business-to-business provider of tax-related financial products and services, including refund transfers, check processing, and auto collections. What to Look For When Choosing an Auditing Firm? This website uses cookies to improve your experience while you navigate through the website. I sent complaints to the AG, BBB and Govt Reps before finally getting my federal refund from these jokers. No to mention the hours of waiting on hold to speak to some incompetent agent with no answers. Once your refund is approved, the IRS will send your refund to your bank (if you chose direct deposit) or in the mail (if you requested a paper check). From some various searches I'm doing right now, it seems like this was a common occurrence last year for a number of people. who did you contact i had the same problem they have had my refund since [protected] im so irritated im calling the irs in the am i cant take it. All they can do is issue another check. I am also in the same boat. Ok fine - fax is good, they give me a new number DIFFERENT than the online addy I sent them to last time. Yes, this is a legal check. Now perfectly healthy. They gentleman I spoke with acknowledged that he did receive my fax and said that my funds were released on April 22, 2014. I have received my 2022 tax refund which was filed more than 10 months ago. The cookie is used to store the user consent for the cookies in the category "Analytics". TurboTax comes in five editions: TurboTax Free - Cost: $0 + $29.99 for each state return. So the total amount deducted from the tax refund would be the tax fee for TurboTax + the refund processing fee. Step 1: Choose to pay-by-refund Whether using a tax professional or doing it yourself, select the pay-by-refund option before your tax return is filed. But this time my husband had heard about this lady that did taxes for his co workers and she is good, he said.and this is how it works.You go to her place, And you give ids, ss, etc.. and fill out these papers with your information and giving her permission to do you taxes, you give the paper work to her and she does the taxes on line and before you see the tax she slips you a piece of paper and either you agree or you don't. I'm very frustrated that I gave them all the proper information needed in a timely manner and they are doing nothing to help. Experience our professional tax software. After explaining things to customer service I was assured that if I faxed in a valid ID, SS card and a bank deposit slip they would be able to correct the account number.
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tax products pr1 sbtpg llc