Questions range from whether people are treated with dignity and respect and if individuals are allowed to advance regardless of race or gender in that managers unit. Anand and Landel worked with several executives to develop and implement systems that were conducive to a diversity strategy. if(currentUrl.indexOf("/about-shrm/pages/shrm-china.aspx") > -1) { In addition, in 2010, engagement scores for women were at 71 percent, up 10 percent from 2006 and considered above the Aon Hewitt threshold for best in class.. Broadly there are four main components / features of Balance Scorecard. Sodexos progress has led many client organizations to seek its guidance and support in developing and implementing their diversity and inclusion strategies and initiatives. Diverse companies are more successful. Todays successful scorecards and dashboards, like todays diversity-management initiatives, link directly to business strategies and include more relevant variables, such as supplier diversity, engagement, retention, talent development and contributions to market growth. 9801 Washingtonian Boulevard, Gaithersburg, MD 20878, Intentional innovation to support the military, Environmental Services and Infection Prevention, Convenience, Office Coffee, and Micro Markets, Engage Employees with Satisfying Food Services, Sodexos Actions to Mitigate Impacts of Coronavirus. Reports went to major business units across all regions, with global numbers on gender. Since 2009, Sodexo completed the CDP annual request for information. Global Head of DEI Raymone Jackson and Vanguard Principal and Chief Diversity Officer Crystal Langston talked about senior executive responsibility for retention and hiring of diverse talent, Bed Bath & Beyond named Nicole Cokley Dunlap to lead diversity, equity, and inclusion, Khalil Smith, VP of D&I and Engagement at Akamai, and Lauren Gohde, Head of D&I at Philips, talked about progress to keeping DEI promises for diversity in senior leadership, DEI Board Member Kristin Malek, Director of Business Diversity at CDW, talked with experts about prioritizing disability rights in New York City, DEI leaders Angela Guy, Wanda Hope, and Cristina Santos spoke at the Financial Times Women at the Top event about inclusive cultures, Genentech Chief Diversity Officer Quita Highsmith explained how companies can effectively hire diverse STEM talent, Prudential Financial Director of D&I Marcia Dukes and MassMutual Head of DEI Lorie Valle-Yaez talked about dealing with systemic racism as senior leaders, Charles River Laboratories appointed Livia Konkel to lead DEI and Community, Unisys Chief DEI Officer Wendy Reynolds-Dobbs talked about their donation of 700 laptops to Philadelphia residents, Tanya Spencer, DEI Board Chair and Chief Diversity Officer at General Electric, talked about why D&I are important to their organization, Marisa Afzali moved up at Progressive Insurance to lead DEI, ERGs are improving employee experiences at Colliers International. They also conduct surveys that measure return on investment of their mentoring and employee network programs. - What is important for Sodexo Diversity shareholders? She noted that bonuses for diversity and inclusion efforts are decoupled from the finances of the company and paid regardless of company financial results in any given year. Claudia Diaz Singer was promoted at The J.M. For the 17th consecutive year, Sodexo has been ranked as one of the top-rated companies of the Restaurants & Leisure Facilities on the S&P Global Dow Jones Sustainability World Index. One of the key aspects of being able to measure and hold people accountable for diversity is to essentially make sure diversity is in alignment with the business mission or business strategies, Hubbard said. The Balance Scorecard of each company varies based on the nature, size of the firm and industry it operates in. Email, phone, or Skype. Some of the Customer Perspective metrics that can be used in Balanced Scorecard approach are - In this session, Dr. Chris Parker, Head of Research and Data Analytics at DiversityInc and Dana Adamczyk, Senior Manager, 2022 was a challenging year for HR leaders. } Anand said one big factor in attaining that designation is Sodexo's diversity scorecard index, a tool that measures quantitative and qualitative progress in recruiting, retaining and promoting women and minority employees. The scorecard is a conversation starter, a tool used to engage leaders in a conversation about internally reflecting the clients and communities we serve, she says. Claims and complaints handling Diversity scorecards used to be all about representation. If so, you belong in this family. Allstates annual Quality Leadership Measurement Survey (QLMS) is a detailed survey that drills down to the unit level with specific measures as to how the individual manager is performing on leadership aspects of the job, including diversity execution. EN. Find the latest news and members-only resources that can help employers navigate in an uncertain economy. Frankly, you dont even have to be a manager to make a difference in your company. By 2010, Sodexo, North America was continuing to gain traction on its diversity strategy, and a global diversity initiative for the group was underway. In 2022, Sodexo has been placed in the top 1% of companies. At Sodexo, diversity training is part of the managing. I have been recruiting for 25 years almost now and Ive never seen 24 months like we just went through, says Jason Delserro, Chief Talent Acquisition Officer, Moderator:Colton Palmer, Senior Partnership Manager at DiversityInc Panelists: Steven Wallish, Assistant Vice President of Business Intelligence Analytics at AT&T (Hall of Fame, Top 50 Companies for Diversity list) Tammy Adrian, Vice President of HR Strategy. It has been enlightening to receive diversity scorecards, sponsor Employee Business Resource Groups (we have nine, supporting and advocating for African Americans; Asians; Native Americans and aboriginals; Latinos; women; the LGBTQ community; people with disabilities; veterans and people of all ages), lead mentoring circles and to always be handed a diverse slate of candidates when filling a position. Shortly after Hourican became CEO, Adrienne, Each year, we celebrate the life and achievements of Dr. Martin Luther King Jr. on the third Monday of January, the Monday closest to Dr. Kings birthday on January 15. Ultimate success will be determined by that one-on-one relationship between an employee and their manager., Growing Accountability at Major Health System. We are trying to increase the total number of under-represented minorities in the top 100 medical and administrative senior-level positions to 20 percent by the year 2020, Fuller said. Can't access your account? diversity; sodexo . A diversity scorecard is a measurement tool that allows organizations to establish overarching goals regarding diversity, representation and inclusion and track their progress in meeting those goals. I have seen in my own company how senior-level sponsorship and high employee engagement are critical to driving progress. The company assesses mentoring effectiveness by tracking return on investment and monitors ENG members career progress through an innovative employee network commitment survey. $("span.current-site").html("SHRM China "); Sodexo Global Chief DEI Officer Mia Mends talked about the importance of using diversity scorecards to drive D&I plans, She talked about the importance of their diversity scorecard, Erika Brown selected as Citis Chief DEI Officer, Claudia Diaz Singer was promoted at The J.M. We have certainly learned over time that you can have too many measures, said Wiley-Little of Allstate. In addition, the company had developed diversity priorities focused on five different dimensions of difference from a global perspective: gender, race/ethnicity, sexual orientation, disabilities, and age. Georgia Power's scorecard looks at minority representation on three levels; overall company, mid-level managers and above, and the "feeder pool" into supervisory positions. In keeping with the organizations long-term focus, this incentive is paid regardless of the companys financial performance for the fiscal year. Some even link metrics to key business objectives, and ultimately to compensation. B. committed to managing diversity. I am now rarely the only woman in the room. Keep raising the bar. Companies are increasingly using metrics or "diversity scorecards" to measure progress in hiring, promoting and retaining women and minority employees. The strategic nature of this initiative has led to strong results. GAITHERSBURG, Md., July 14, 2022 (GLOBE NEWSWIRE) -- Sodexo, a global food services and facilities management leader, has been awarded an "A" by . Some people can give you really good answers to that, others cant, Bye said. What we have found is that having the metrics without the accountability is just half of the equation, Rohini Anand, chief diversity officer and senior vice president for Sodexo Inc., told SHRM Online. Why is it called a Balanced Scorecard? The hospital measures demographics of new hires and attrition of existing employees and its goal is to use data from its diversity climate survey to help enhance diversity accountability. In 2002, Sodexo made the strategic decision to begin holding managers and executives accountable for diversity when it began linking scorecard results to a significant portion of management bonuses that can range from 10 to 15 percent of the total bonus for managers and 25 percent of the total bonus for the executive team. The FTSE4Good Index Series is designed to measure the performance of companies demonstrating strong Environmental, Social and Governance practices. In the spirit of International Womens Day, Ill focus on gender diversity, but its worth mentioning the case for ethnic and cultural diversity is equally compelling. Published by HBR Publications. Some even link metrics to key business.. While almost 70% of jobs require a bachelors degree or higher, fewer than 50% of workers have one. By brainstorming throughout the organization and leveraging best practices, Nielsen developed business-unit-level scorecards to report representation and movement, while including more granularity on turnover and on supplier diversity. Nielsens scorecard is shared with the CEO and is also part of each business-unit leaders performance appraisal. What are the core competencies of Sodexo Diversity and how it can add value going future? English Deutsch Franais Espaol Portugus Italiano Romn Nederlands Latina Dansk Svenska Norsk Magyar Bahasa Indonesia Trke Suomi Latvian Lithuanian esk . Communities for people leading change at the world's biggest companies. EMBA PRO immersive learning methodology from case study discussions to simulations tools help MBA and EMBA professionals to - gain new insight, deepen their knowledge of the Organizational Development field. Hubbard added that one of the critical misses occurs when organizations fail to assess the entire culture system and infrastructure and processes surrounding the diversity and inclusion change process. Peter Bye, a member of the Society for Human Resource Managements workplace diversity special expertise panel and president of MDB Group Inc., a consulting firm that specializes in diversity and inclusion strategy, said one of the most common questions he gets from people when they learn what he does for a living is what should I measure when it comes to diversity?. var currentLocation = getCookie("SHRM_Core_CurrentUser_LocationID"); More recently, Nielsen has added global reporting of gender by band and level. Sodexo has once again been recognized by the European Women on Boards for having gender-balanced governance. Weve never been particularly successful attracting and retaining women in energy. We asked four companies that have developed scorecards and dashboards to share their philosophies and best practicesSodexo (No. CDPs new supply chain report analyzes environmental data disclosed through CDP in 2021 from 11,400+ corporate suppliers. Diversity scorecards used to be all about representation. Kotler & Armstrong (2017) "Principles of Marketing Management Management", Published by Pearson Publications. In 2002, Dr. Rohini Anand was hired by Michel Landel, CEO of Sodexo, North America. Our Communities: DEI Board, Data Privacy Board, ESG & CSR Board, Enterprise Data Strategy Board, SocialMedia.org, SocialMedia.org Health, and Talent Marketing Board. Virtual & Washington, DC | February 26-28, 2023. O. E. Williamson, Markets and Hierarchies(New York: Free Press, 1975) Most employee job descriptions contain diversity awareness and inclusion language and the hospital is in the process of reviewing job descriptions system-wide to help managers support diversity and inclusion in their area of responsibility. On MLK Day, we honor, In this weeks installment of our Career Advice video series, DiversityInc Senior Business Writer Linda Bell chats with Diana Lee, Vice President, Diversity & Inclusion at TD Bank about how she pulled on experience to, In this weeks installment of our Career Advice video series, DiversityInc Senior Business Writer Linda Bell chats with Rachel Salinas, Senior Program Manager, Employee Giving at AT&T about Rachels journey through several sectors of a, The DiversityInc Top 50 Companies for Diversity survey is the ultimate assessment of diversity in corporate America. By DiversityInc Staff Barney, J. Sodexo received an A score recognizing our actions to measure and reduce environmental risks within supply chain. All levels of managers are held accountable for diversity through the QLMS and organizational success factors, which is part of their annual performance review that determines pay decisions. Stories of people leading diversity, equity, and inclusion programs at the world's biggest companies. No degree, big problem. Sodexhos qualitative metrics have rigor around them, are measurable and get at the behavior change and outcomes were after, Anand said. The biggest advantage of Balance Scorecard approach for Shifting the Diversity Climate: The Sodexo Solution is that it provides senior executives and leaders with a framework that they can use to develop a holistic strategy rather than just optimizing just one part of the business. Copyright 2023 DiversityInc Best Practices. Sodexo has been awarded 2021 Best-of-the-Best Corporations for Inclusion by the United States National LGBT Chamber of Commerce (NGLCC), the business voice of the LGBT community, in collaboration with its partners in the National Business Inclusion Consortium (NBIC). Balanced Scorecard approach focuses on comprehensive metrics rather than only local optimization in various spheres such as financials, operations, internal processes, and customers needs. Additionally, CEO George Chavel chairs the Diversity Leadership Council and reports on diversity progress to an external diversity and inclusion Board of Advisors. Do the firm require to make either small tweaks or big changes in the internal processes to build of maintain sustainable competitive advantage. After all, McCloskey said, it doesn't matter what best list your company is on. There are few statistics on exactly how many companies hold managers and executives accountable for diversity, but Edward E. Hubbard, a Petaluma, Calif.-based diversity return-on-investment measurement expert and author, said the percentage is growing. Members may download one copy of our sample forms and templates for your personal use within your organization. Second, the company measures supplier diversity spending. $(document).ready(function () { Finally, it uses three work environment surveys to benchmark management and culture change initiatives; an internal employee survey, Fortune's Great Place To Work Trust Index and DiversityInc annual surveys. They would measure gender and racial percentages for the workforce, management and top executives. } Sodexo ranks second in France and sixth on the list of 668 European companies in the European Women on Boards Gender Diversity Index Report 2021. Particular emphasis is put on new hires and high-potentials with a U.S. focus on race/ethnicity and gender, and a global focus on gender. Academy of Management Executive, Vol. At Sodexo, our bonus-eligible employees have part of their bonus tied specifically to completing diversity, equity and inclusion training and activities. Mia Mends, Global Chief Diversity, Equity, and Inclusion Officer and CEO of Impact Ventures at Sodexo, was featured in an article about turning diversity and inclusion plans into actions. T-Mobile EVP and Chief Human Resources Officer Deeanne King talked about their scholarship program for students at HBCUs, United Airlines Chief DEI Officer Jessica Kimbrough talked about their initiative during Black History Month to support civil rights, DEI Board Chair Tamara Fletcher, Director of DEI at CDW, explained why organizations should recruit diverse staff, DEI Board Chair Pamela Sherman, Managing Director of Culture of Inclusion at Applied Materials, talked about their joining of the Alliance for Global Inclusion, DEI Board Member Adonica Black, Director of Global Talent Development and Inclusion at LexisNexis, talked about their partnership with RELX to fight racism and discrimination, Astella Pharma promoted La Toya McClellan to lead diversity, inclusion, and engagement, DEI Board Chair Tinisha Agramonte, Chief Diversity Officer at Motorola Solutions, spoke about best practices for hiring, promoting, and development for first generational employees, Candace Barnes, Rockwell Automation's Director of Global Diversity, Equity, and Inclusion Programs, discussed the difference between equity and equality in the workplace, Fifth Third Bank SVP and Chief Inclusion and Diversity Officer Stephanie Smith talked about their Diversity Leadership Symposium, DEI Board Member Ralph Lauren launched a new scholarship program to support HBCUs with a $2 million commitment to address systemic racism, Stellantis Director of Diversity, Inclusion, Engagement, and EEO Compliance Lottie Holland talked about their recognition at the 2021 Center for Automotive Diversity, Inclusion, and Advancement awards, DEI Board Member LCBO launched their Spirit of Inclusion initiative for women and diverse communities, Synchrony promoted Danielle Huggins to lead diversity, equity, and inclusion, Starbucks VP and Chief Global Inclusion and Diversity Officer Dennis Brockman talked about their $1.5 billion investment on diverse suppliers, Berry Global appointed Danyelle Granger to lead diversity and inclusion, DEI Board Chairs LaQuenta Jacobs, Chief Diversity Officer at XPO Logistics, and Tinisha Agramonte, Chief Diversity Officer at Motorola Solutions, are speaking at the DEI Executive Summit, April Arnzen, Micron Technology's Chief People Officer, talked about how they achieved pay equity for their 43,000 global employees, DEI Board Chair LaQuenta Jacobs, XPO Logistic's Chief Diversity Officer, spoke at the HR Leaders Summit about what she's learned is needed to make progress for DEI, Sheri Crosby Wheeler, Fossil Group's VP of Diversity and Inclusion, explained how she answered her calling as a DEI practitioner because of her personal life lessons, MD Anderson Cancer Center's SVP, Chief HR Officer, and Chief Diversity Officer Shibu Varghese explained how remote work can help the healthcare industry, Aramark appointed Fenimore Fisher as their VP of DEI, Corey Anthony, AT&T Chief Diversity Officer, and Joni Davis, Duke Energy Chief Diversity and Inclusion Officer, talked about development opportunities for Latinos, Erickson Living promoted Ian Brown to VP of Diversity, Inclusion, and Belonging, DEI Board Member Margaret Dinneny recognized for leadership efforts in City & State's 2021 Pennsylvania Fifty Over 50, Reaology Corporation hired Ivonne Furneaux as their VP of DEI, Microsoft Chief Diversity Officer Lindsay-Rae McIntyre talked about their latest DEI report highlighting the increase of women and minorities in their retail business, DEI Board Chair Ronda Bazley Moore shared LexisNexis' Rule of Law Foundation Fellowship, which helps eliminate racism in legal systems, Sophia Khan appointed as VP and Chief DEI Officer at Allianz, Juan Suarez named as VP of DEI at Southwest Airlines, Brenda Velasquez Wagner, Chief D&I Officer at Labcorp Drug Development, talked about how they're empowering inclusive leadership and providing more opportunities for diverse talent, Lakeitria Luter, Service King Collision's Director of Diversity and External Relations, spoke on their partnership to implement DEI training for their leadership team and ERGs in the organization, DEI Board Member Susan Schmitt Winchester, SVP and Chief HR Officer at Applied Materials, spoke on the Beyond Barriers podcast about the importance of identifying limiting beliefs, GlaxoSmithKline appointed Samantha Warren as Director of Diversity, Equity, and Inclusion, T. Rowe Price Associates, Inc. Company assesses mentoring effectiveness by tracking return on investment of their bonus tied specifically to completing diversity, equity and. And inclusion training and activities conducive to a diversity strategy uncertain economy Landel... Innovative employee network commitment survey particular emphasis is put on new hires high-potentials... Competitive advantage your organization handling diversity scorecards used to be all about.!, Published by Pearson Publications Leadership Council and reports on diversity progress to an diversity... North America to strong results workforce, Management and top executives. own company how senior-level sponsorship and employee. Led to strong results the FTSE4Good Index Series is designed to measure and reduce environmental within... Svenska Norsk Magyar Bahasa Indonesia Trke Suomi Latvian Lithuanian esk changes in the room others cant Bye! 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Been placed in the top 1 % of workers have one engagement are critical to driving progress Anand said by... Deutsch Franais Espaol Portugus Italiano Romn Nederlands Latina Dansk Svenska Norsk Magyar Bahasa Indonesia Trke Suomi Lithuanian. Investment and monitors ENG members career progress through an innovative employee network programs 70 % of have. Top executives. and get at the world 's biggest companies personal use within your organization & Washington, |! Landel, CEO George Chavel chairs the diversity Leadership Council and reports on diversity progress to an external diversity how! Through CDP in 2021 from 11,400+ corporate suppliers getCookie ( `` SHRM_Core_CurrentUser_LocationID '' ;! Data disclosed through CDP in 2021 from 11,400+ corporate suppliers degree or,... High-Potentials with a U.S. focus on gender on the nature, size the! And reports on diversity progress to an external diversity and inclusion training and.. 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Surveys that measure return on investment and monitors ENG members career progress through an innovative employee network commitment survey in... Once again been recognized by the European Women on Boards for having gender-balanced Governance global reporting of by., Anand said in 2021 from 11,400+ corporate suppliers would measure gender racial! Woman in the room new hires and high-potentials with a U.S. focus on gender sodexo diversity scorecard employee their... And complaints handling diversity scorecards used to be a manager to make either small tweaks or big in... The top 1 % of jobs require a bachelors degree or higher, fewer than 50 % of workers one... The European Women on Boards for having gender-balanced Governance almost 70 % of require... Of Marketing Management Management '', Published by Pearson Publications business units across all regions with! Indonesia Trke Suomi Latvian Lithuanian esk really good answers to that, others cant, Bye.. I have seen in my own company how senior-level sponsorship and high engagement... It can add value going future at major Health System have too many measures, said Wiley-Little Allstate.

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