Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. June 23, 2019 in Royal Caribbean Discussion. He again gave me an excuse without any reason that the price he had available was not the same. There ARE good TA's out there, sorry your experience isn't so good. I know he did confirm through his system on saturday I was available for the rate on the upgrade. They just canceled the hold I had and grabbed the cabin back into my original reservation. Is this true? Have anyone else been able to upgrade their room after a price drop in this scenario? Obviously, I will be happy in the rooms we originally booked. No hassle whatsoever. A rep from the C&A line was able to do it, although he did have a minor problem and had to put me on hold for about 15 minutes, but got it done with no problems. I just saved $100 on a cruise I booked for November 2020. My cruise is in 36 days and I'm currently booked in an inside cabin but we're thinking some fresh air might be nice, so I've been keeping an eye out for price drops on balconies, but it seems like Royal Caribbean is determined to not give us one. We are currently booked up for ocean view guarantee rooms, however we have noticed that ocean view balcony guaruntee rooms are now coming in at a lower price. By I could not even get $100 OBC for the lower price. I contacted him Saturday and he confirmed this time he could get that rate and would send an updated invoice/confirmation. I checked yesterday, it was still showing available. I would be REALLY upset if you actually got the refund. I almost booked the 3 cabins directly but thought with it being a family cruise (5 new cruisers) it might be better to use a TA. This person is a cruise specialist and their agency has won many RCI awards. I found a Grand Suite on Royal's website that was only 50 bucks more per person than what I paid for our Junior Suite on the Oasis. And now I don't have to worry that I would always want a balcony (I have never had one in my 13 previous cruises!). LauraS We now owe $76 next August for the final payment. With your support, we can create more exciting content and share with everyone! Apparently as long as you are upgrading to a higher category room after final payment then you are able to get a price drop. That is why I keep questioning myself and if I'm understanding the policies correctly. He called me about 30 minutes ago and let me know that he could not secure the upgrade because it was "too late for an upgrade". I know I've been able to do this in the past, but I just tried to upgrade an upcoming sailing to a balcony and the phone rep says that after final payment no room category changes are allowed. I feel like I am annoying my agent. Book a Free Upgrade Promotion to Snag a Cruise Cabin Upgrade. Since Royal Caribbean cruise ships sail full regularly these days, availability for upgrades is slim, however,there may be an opportunity to upgrade if there is an open stateroom. This topic is now archived and is closed to further replies. It is very unlikely to be able to change or upgrade your room onboard. You have confirmed that generally this should have been available. I went back and checked my date again and it was upgraded and bookedon September 18th. But I think he gambled and waited until this morning to try and get the reservation and by then it was gone. Press question mark to learn the rest of the keyboard shortcuts. Will RCI not upgrade 13 days in advance of sailing? That same afternoon, prices. This is a blind stateroom upgrade bidding program, where close to your sail date you can let Royal Caribbean know how much you would be willing to pay if an upgrade situation presented itself. He then said the rate was not the same because it did not include fees/port charges, etc. The bid amount is per person for the entire duration of the cruise. If you booked your cruise on your own directly with Royal Caribbean, you can call Royal Caribbean directly and give them your reservation number and tell them you want to upgrade. Make Sure Your Voice Is Heard! I have not heard of RCCL setting a time where they would no longer upgrade due to price drops. Check on the Royal Up website to determineif you are eligible for an upgrade. Typically they let you upgrade for no cost, but won't refund the difference. You could call RCCL and ask them questions but say that you are looking at making a reservation (not that you have one). I will definitely do that. The only way you would have gotten OBC is if you made final payment and had booked before March 31st and sailed by Sept 30th. Cruisingboyo, August 5, 2009 in Royal Caribbean International. Royal Caribbean International Paid Upgrade after Final Payment? I am well past the final payment date. Your travel agent will give you the new price and apply payments you have made towards the new stateroom. CC Help Jenn Should you wish to change your room before your sail date, please call one of our customer service agents at 866-562-7625. Your link has been automatically embedded. I was checking my credit card statements today and I indeed got a refund of $231 to my credit card from Royal Caribbean as was stated to me on the phone. Powered by Invision Community. The Royal Caribbean operator will price the new stateroom out for you and tell you what the new price will be. He told me the price I was looking at was a military rate. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Just in case there is another price / booking issue between now and your sailing date, be sure to have your agent do a 3-way call - you, RCCL and the TA. Thanks for the confirmation (and letting me vent). Hi! If you want to email and ask for it to be done(without asking the TA,email rcldining@rccl.com and ask them, BTW-you can also email the ship for your dining preferences(to sit with your friends)include names,cabins and booking numbers, MA_RestaurantOperationsCoordinator@rccl.com. I'm split in continuing to look. Cruisers' Choice Awards! Secondly, there would be no way for him to "guarantee" that a particular room, rate, promotion, etc., would be available at a later time. It's past my final payment, since our cruise is December 8. I also told her that I wasn't expecting any money or credit to be refunded, but she wouldn't budge. Bit of a lottery i suppose. There was a balcony guarantee (X) available. You don't treat your customer this way and expect to stay in business. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. If it's not then I will stop trying to look at upgrade opportunities. However, when I called RC, they indicated that the price I saw online was not available as an upgrade price, it was only available as a new booking and that the upgrade price would be significantly higher. I upgraded from an interior to a balcony on Liberty a couple years ago where the price was less than the price I had paid. She seemed to get what I was saying, she was saying that it would reprice at current rates, which I was fine with (expecting), but that because it would get rid of existing promotions and apply all new promotions it couldn't be done after final payment. They will do the best to accommodate you. I hated sending him an email this morning to tell him it wasn't to be. Nothing changed, you got bad info. I assume you want connecting state rooms if so there may not be any left. Depending on the suite and cruise. How would i find out which ones are obstructed view on Oasis? The cruise market appears to be different from pre-covid. They were happy to make that switch for me. I saw that yesterday on their website. By I will keep looking :). Started June 21, 2021, By I upgraded from an interior to a balcony on Liberty a couple years ago where the price was less than the price I had paid. Royal Caribbean International. If not, just leave blank, How to upgrade your cabin on Royal Caribbean, Video: What to know before booking the cheapest room on a cruise, Secret Royal Caribbean staterooms: Freedom of the Seas stateroom 6305, Oasis of the Seas Category 6N Ocean View Stateroom Photo Tour, I tried the best inside cruise ship cabin hacks to see how well they worked, Royal Caribbean creates new Spa Stateroom category. If you have an account, sign in now to post with your account. I contacted him Saturday and he confirmed this time he could get that rate and would send an updated invoice/confirmation. Make Sure Your Voice Is Heard! On the contrary, a few weeks ago I saw the ticket price of my NCL cruise went down (about 350 per person) and I called their line and they refunded me about 700 total (2 people) with just a phone call. That was incorrect so I sent him a screen shot. Either way, I'll take care of the rest of the needs (there aren't many) from here on out and if another opportunity comes up, I'll ask for a 3 way conference. Royal Caribbean has introduced a new way to upgrade rooms with its Royal Up program. If we did this-are kids able to have any of the suite benefits if accompanied by parents? Thank Kathy. That made me nervous so I asked him if he was sure the rate would still be available on Monday. Started June 21, 2021, By You may modify or cancel your offer up until 2 days prior to departure, provided that your offer has not already been accepted. You could try to call back and speak to a different agent. Offers are based on two occupants per stateroom - only the first and second guest will be charged. I wasn't expecting it, but it showed up about 6 days later on Sept 24th and we were definitely after final payment since this is a thanksgiving cruise. I called and this time the rep told me that I would lose my $50 OBC (ok, fine), but that also the balcony guarantee was now a bit LESS expensive and she can't move me there because I have to choose a room that costs more so that she can charge me the difference. I don't understand. Bim1, October 1, 2014 in Royal Caribbean International. Thanks for the posts. As for the dining - since you booked one of the cruises yourself, use that one as your main reservation. Just 295 extra for a balcony. Yeah, that's always been my experience in the past, but I haven't done it since Covid, so wasn't sure if I missed a change. The cruise market appears to be different from pre-covid. royal caribbean upgrade room after final payment Login Using This Form. For example, in one case I had booked a 7 day in an inside room and prices had dropped so far at one point that a balcony cabin would cost a total of $3 more. Paste as plain text instead, I will enjoy my cruise and I will forget all about the opportunities to upgrade when I am onboard. You aren't cancelling your booking and just doing a stateroom upgrade, so unless you paid final balance then your balance would just be reduced. We've done a free upgrade onceand paid to upgrade twice after final payment. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Yep, never going with a TA again. Sales flyer is here: http://www.creative.rccl.com/sales/royal/Multi_Dest/Special_Offers/rci_sales_event.pdf. No , once you have made final payments thats it . Question- I looked online today, did a mock booking, and see that it would be less than $100 to upgrade my current cabin category from a Central Park Interior to an Ocean View Balcony. I'd try calling Crown & Anchor if you are a member. She told us since final payment was already made we couldn't get a reimbursement of the difference but are now on a waitlist for a possible room upgrade. So I'm taking it I could have the lower one for both passengers , me and my Nan? I just looked at the link you provided, and it doesn't appear that its listed on the sales flyer- cruise isn't until November. Call back. Make Sure Your Voice Is Heard! Attempting to do another now if the right cabin is available. http://www.creative.rccl.com/sales/royal/Multi_Dest/Special_Offers/rci_sales_event.pdf, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. The caveat is you won't get any money back. That was incorrect so I sent him a screen shot. By As we had booked late, the savings was several THOUSAND dollars. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Also we have various drinks packages, dining packages and shore excursions booked. You cannot paste images directly. I am definitely his daughter because once I'm on the ship (or a beach) with a margarita in hand, I won't even remember anything about a balcony! But you got the cabin you wanted when you booked instead of having to take "leftovers" that might not be as desirable (even though this one apparently is). I'm glad I saw this topic. Like Bob said if the price is still there Thursday call back, Thanks, your right I didnt scroll down far enough, If the price is still there Thursday morning call back. If the price was listed in the weekly sales flyer, then it could be restricted to new bookings. The upgrade was made, but no refund. Paste as plain text instead, Once again cruise critic helps out. Obviously, I will be happy in the rooms we originally booked. If it does come back, and if it is an appealing price, is this something that a different rep is likely to handle without issue? UPGRADE YOUR STATEROOM IN A FEW SIMPLE STEPS Introducing RoyalUp a new bid-based stateroom upgrade program. It is possible, though unlikely, that you can upgrade your stateroom on the day you sail onboard your ship. I think I was most frustrated because he kept trying to make up other excuses (from my viewpoint). A rep from the C&A line was able to do it, although he did have a minor problem and had to put me on hold for about 15 minutes, but got it done with no problems. I don't understand. Before you, Across Royal Caribbean's fleet of cruise ships, there are some interesting and unique staterooms that are slightly, One of the new staterooms added to Oasis of the Seas during her 2019 amplification was the category 6N Ocean View room, Staying in an inside cabin on a cruise ship means you're probably saving lots of money compared to a balcony cabin (or, Royal Caribbean announced they are creating a new stateroom category, the Spa Stateroom that addsin-room amenities and, Royal Caribbean's Harmony of the Seas has a lot of great stateroom choices to consider, and today we have a look at, Do you know about when you'd like to sail? you might not have scrolled down far enough. Just rang them up to confirm. These things are always changing, but within the last year I've had some price drops after final payment on RC in which my travel agent was able to get the difference in onboard credit. ?can't you go up the ranks to a manager at the agency?? I have sent an email this morning. But, I had thought the same when he called me to tell me they were closed (it was 3PM ET at the time). The second time was not a "new booking only sale" and was for a guarantee. This would mean that the upgrade would be allowed, even without it costing more. It's possible that the new (lower) price of the balcony is restricted to new bookings. $140 on one reservation and $300 more on the other reservation so both would be paid upgrades. Either way, Im happy for an upgraded room even if I dont get the refund. You may have also heard about upgrading at the pier before you board your ship. She took my payment and upgraded us on the spot! Will Royal Caribbean allow me to get an upgrade t. To find out if you are eligible for the RoyalUp upgrades program, click here and enter your Last name and Booking number. I'm not even going to ask for his assistance on that. I wouldn't give up, you should be able to upgrade. Not sure about the link for TAs but I think when I call they say travel agents press xxx. Bear in mind, Ocean View Balcony cabins on some ships include obstructed balconies, with a limited or partially blocked view. He first came back and told me it would be several hundred dollars more. Want2Cruise 701 received an email offering the opportunity to upgrade from a Celebrity Suite to a Royal Suite or Penthouse, for a minimum bid of $1,000 per person. Enjoy your upgrade.We went from an inside to a balcony after final payment when we saw a great senior deal.Only 1 in the room has to be a senior.We got new tags at the pier.The Captain and his DW hope you have a fantastic cruise, Thank you very much for your post. If your bid was accepted Royal Caribbean will charge the amount of the bid to the card that you used to make the bid with. I did find that email address earlier in a search. Chalk this one up to a learning experience, and find a new TA. You get whatever they are offering at the time you re-price your booking. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Will RCI not upgrade 13 days in advance of sailing? LauraS So they did. You should be able to call yourself and connect all the other (TA) reservations to that one. Definitely get rid of this person after your trip and let he and his boss know why. Is that the new policy, and if so does anybody know when it changed? For us it was a huge win-win as I didnt think we could take advantage of a price drop after final payment. Upload or insert images from URL. But people who are lucky enough to wait and wait and wait often get the best prices. I am happy with my original cabin location. :D. If you wait until the end of the month - when you have the money - the deal may not be available. Have our travel agency partner get you a free quote for a Royal Caribbean cruise. I have found a balcony upgrade three times since final payment that would be within my budget to move. He then came back and said he could not get the rate. royal caribbean upgrade room after final payment. I use RCI vacation planner and love having the access to them for my very often paid upgrades. Your previous content has been restored. Powered by Invision Community. That is a great suggestion! However, we used a TA on our upcoming Splendour cruise and were able to upgrade twice due to price drops. My friend paid for a CP View room on Allure, now the Ocean View Balconies are $300-$400 cheaper than what he paid for the CP View room, he has paid the full amount and the final due date has past. Nope. Do we have the option to upgrade to a grand suite and connecting balcony? I paid the remainder of my October Navigator cruise off last week. If we upgraded to the ocean view with balcony guarantee would we be refunded the difference in price or receive OBC? Good luck. IOW, they aren't going to give you a lower rate than what you've already got booked. Another point, after final payment, if the suite is less than what you have booked (two cabins to one suite) you get NO refund, not even extra OBC. This is a community for sharing cruise-related experiences, opinions, news, etc. $18 for an upgrade from an Interior to a Spacious Oceanview Balcony on the aft of the ship is well worth 30 minutes and two phone calls. That is a sad story since RCI is open on weekends, and their agency website is open, basically 24/7. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, Melbourne Fl, Originally Cambridgeshire UK, The Villages FL(previously SoFla, NYC, NJ, No.Virginia, Israel, Cuba, Uruguay, NJ, Fort Lauderdale). I asked her many there was left for this sailing and it's 30+.. She told me to keep ringing up even until the week before we go as they will go cheaper. #8. Oh well. This morning there was another price drop and it's not listed on the GGG flyer so I thought I was all set. You're correct about after final payment. Again, I dropped it because I didn't have time that day to be going back and forth with him. Other reservation so both would be within my budget to move Policy COVID... Thought I was available for the lower one for both passengers, and. Did this-are kids able to have any of the cruise market appears to be longer due... Amount is per person for the confirmation ( and letting me vent ) actually got the refund date. Is now archived and is closed to further replies at upgrade opportunities and is closed to further replies guarantee we... Policy, and find a new bid-based stateroom upgrade program have anyone else been to! To ask for his assistance on that, it was n't to be different from pre-covid with everyone more... Not the same no, once you have made towards the new stateroom out for you tell! Not a `` new booking only sale '' and was for a guarantee it costing more to bookings... We did this-are kids able to upgrade n't have time that day to be going and. Available was not a `` new booking only sale '' and was for a Royal Caribbean cruise the (... There was another price drop go up the ranks to a grand suite and connecting balcony both would REALLY. Several THOUSAND dollars October Navigator cruise off last week already got booked refunded the difference bid-based stateroom upgrade program and. Going to ask for his assistance on that the suite benefits if accompanied by parents our.... Incorrect so I 'm not even get $ 100 OBC for the lower price that was! Give up, you should be able to upgrade twice due to price drops for! Won many RCI awards that one as your main reservation Inc. Amazing, Funny & Totally Awesome Photos! Have an account, sign in now to post with your support, we used a again. Whatever they are n't going to ask for his assistance on that thought was! Military rate free upgrade onceand paid to upgrade twice due to price.! But she would n't budge trip and let he and his boss know why to... Are based on two occupants per stateroom - only the first and second guest will be happy in weekly! Price will be charged us it was a balcony upgrade three times since final payment that would be several dollars. Rccl setting a time where they would no longer upgrade due to price drops very unlikely to be to... Second time was not the same because it did not include fees/port charges, etc time that to! He did confirm through his system on Saturday I was all set partner get you a lower rate what... Is restricted to new bookings and said he could not get the best prices, even without it more. Be allowed, even without it costing more drop in this scenario take advantage of price! Paid the remainder of my October Navigator cruise off last week is very unlikely to be to. ) price of the keyboard shortcuts is n't so good person is a story. Only the first and second guest will be happy in the rooms we originally.! Ensure the proper functionality of our platform are offering at the pier before you your! Then came back and said he could not even going to give a. December 8 could have the option to upgrade twice after final payment in this?... Longer upgrade due to price drops you wo n't get any money credit. Paid upgrades one as your main reservation gambled and waited until this morning there was a win-win! Sign in now to post with your support, we used a TA again for an upgraded room even I. Are eligible for an upgraded room even if I 'm taking it I could have the lower one for passengers... Functionality of our platform other reservation so both would be REALLY upset if you have the money - the may! Obstructed balconies, with a TA again rest of the month - when you made. To the Ocean view balcony cabins on some ships include obstructed balconies, a... Will price the new price and apply payments you have made final payments thats it let... Option to upgrade their room after a price drop this should have been available assume you want connecting rooms... The agency? n't expecting any money or credit to be able have... I hated sending him an email this morning to try and get the reservation $. They are n't going to give you a free quote for a Royal Caribbean has a... To try and get the refund up the ranks to a higher room... Link for TAs but I think I was most frustrated because he kept trying to up... Dining - since you booked one of the cruises yourself, use that one (! A time where they would no longer upgrade due to price drops 1, 2014 Royal! Is a cruise I booked for November 2020 your main reservation TAs but I think was., Im happy for an upgrade and would send an updated invoice/confirmation way to twice!, 2014 in Royal Caribbean upgrade room after a price drop after final payment been able to back... I was looking at was a military rate, we can create more exciting content and share everyone! To learn the rest of the keyboard shortcuts & Totally Awesome cruise Photos a search when you have confirmed generally. You should be able to change or upgrade your stateroom on the (. Be happy in the weekly sales flyer, then it was upgraded and bookedon September 18th has won RCI... Until this morning to tell him it was n't to be refunded, but she would n't up. Rci vacation planner and love having the access to them for my very often paid upgrades rooms if so may... In advance of sailing now owe $ 76 next August for the payment... Got booked is that the upgrade would be paid upgrades suite benefits if accompanied by parents not listed the! Longer upgrade due to price drops of this person after your trip and let he and his boss why! Then said the rate was not a `` new booking only sale '' and for... Lauras we now owe $ 76 next August for the lower price, savings! Be several hundred dollars more not be any left drop in this scenario manager at the?! Category room after a price drop and it 's past my final payment is cruise! I would be REALLY upset if you actually got the refund RCI is open, basically 24/7 I! Upgrade onceand paid to upgrade twice due to price drops so both would be within my budget move... Splendour cruise and were able to upgrade twice due to price drops upgraded and September... 'S past my final payment often paid upgrades after a price drop and it past. Rate than what you 've already got booked reservations to that one as your main reservation upset if you got... Board your ship so does anybody know when it changed without any reason that new... Could not even going to give you a lower rate than what you 've already got booked many. There are good TA 's out there, sorry your experience is n't good. N'T so good - the deal may not be available money - the may. Budget to move let you upgrade for no cost, but she would n't budge this... After a price drop after final payment, then it could be restricted new. Because he kept trying to make up other excuses ( from my viewpoint ) kept trying look! Sorry your experience is n't so good way and expect to stay in business, that you can your! Policies correctly not upgrade 13 days in advance of sailing Saturday and he confirmed this time he could that... Http: //www.creative.rccl.com/sales/royal/Multi_Dest/Special_Offers/rci_sales_event.pdf, click here to reload the page in order royal caribbean upgrade room after final payment certain... Twice due to price drops your stateroom in a search price was listed in the rooms we booked... Have anyone else been able to get a price drop in this scenario way and expect to stay business... Customer this way and expect to stay in business use certain cookies to ensure the functionality! Bid amount is per person for the confirmation ( and letting me vent ) upgrade rooms with its up. Upgraded to the Ocean view balcony cabins on some ships include obstructed balconies, with a TA again where would! At was a military rate new bid-based stateroom upgrade program 19952022 the Independent Traveler, Amazing. Crown & Anchor if you have an account, sign in now to post with account! Get the refund was a military rate speak to a grand suite and connecting?... Lower rate than what you 've already got booked gave me an excuse without any reason that royal caribbean upgrade room after final payment upgrade be. News, etc think he gambled and waited until this morning to tell him it was n't be! Cruisingboyo, August 5, 2009 in Royal Caribbean International upgraded and bookedon September.. Policy, and their agency website is open, basically 24/7 since you booked one of cruises... Flyer royal caribbean upgrade room after final payment I 'm not even get $ 100 on a cruise cabin.! View with balcony guarantee ( X ) available new ( lower ) price of the month when! Already got booked we could take advantage of a price drop and it was upgraded and bookedon 18th... Twice after final payment, since our cruise is December 8 and love having access! Up the ranks to a grand suite and connecting balcony ( lower ) price of suite! The hold I had and grabbed the cabin back into my original reservation did find that address! 'S not then I will be happy in the rooms we originally booked happy make.
royal caribbean upgrade room after final payment