2. WHO WE ARE 2.1Mercedes-Benz Group in the UK is made up of numerous individual companies. Your personal data is protected by legal rights which include your rights to object to us processing your personal data, and to request that your personal data is erased or corrected. As part of the consideration of interests required in each case, we take into account various aspects, in particular the type of personal information, the purpose of processing, the circumstances of processing and your interest in the confidentiality of your personal information. To exchange information for warranty/aftersales; To allow for the provision of third party breakdown services by our breakdown provider; If you take a finance or lease agreement with Mercedes-Benz Financial Services UK Ltd see also section 14; If you take insurance cover or premium financing via Mercedes-Benz Insurance Services UK Ltd see also section 15; We may use your personal information to contact you if there are any urgent safety or product recall notices to communicate to you or where we otherwise reasonably believe that the processing of your personal information will prevent or reduce any potential harm to you. Please visit About Mercedes-Benz Group in Section 16 for the details of our group companies with whom we may share your personal information. All prices specified as a part of generic vehicle or product information are recommended retail prices. ABOUT THIS POLICY 1.1We appreciate your interest in our products and services and your visit to this website. b. We ask you not to share your password with anyone. We only store other personal data if you provide this data, e.g. Unless there is a reason that the law allows us to use your personal information for longer, we will make reasonable efforts to comply with your request. We may review this policy from time to time and any changes will be notified to you by posting an updated version on our website and/or by contacting you by email. Collecting and processing your personal data. This warranty is the only remedy available for Mercedes-Benz and the selling Retailer in respect to a warranted repair. How long is the warranty period? Adobe Analytics from Adobe Systems Inc. ("Adobe"). In addition, the purpose is to provide market- and target achievement reports, such as generated leads and re(targeting) measures. Assess your creditworthiness and determine whether you can afford to take the vehicle, Verify the accuracy of the data you have provided to us, Prevent criminal activity, fraud and money laundering. We hope that you will be as enthusiastic as we are about this creative effort. When these targeting and retargeting tools are used, some data may be transferred to servers located in the United States and processed there. A reasonable time should be allowed for performance of the repair after taking the part to the Mercedes-Benz Center. To opt-out of Facebook Pixel analysis, you can follow this link: https://facebook.com/ads/preferences. design, arising during the warranty period. The warranty period, which is given by the manufacturer on the passenger car, is 24 months from the date of delivery. If you purchased your vehicle from Mercedes-Benz Group AG is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Mercedes-Benz Group AG of the linked site. Any Mercedes-Benz parts replaced within the warranty period of the vehicle are covered until the end of that existing vehicle warranty period. MBFS takes your privacy seriously. Any part replaced becomes the property of Mercedes-Benz. You can find out how this works in the browser or de-vice you are using in the manual of the learner. 3.2Please see further How we use your personal information in Section 4 for details of the purposes for which we use the personal information we obtain from these sources and the legal basis on which we rely to process that information. The terms of your Mercedes-Benz warranty are in addition to your statutory rights as a consumer under a contract of sale. If you wish to prevent that, please log off from the network before activating the social plugin. This information may be supplied to other organisations by CRAs. INSURERS & Administrators* *Ageas UK Ltd, Allianz Worldwide Partners SAS, Alllianz Insurance Plc, AmTrust at Lloyds, AmTrust International, ANV Syndicates Limited, Arc Legal Assistance, Astrenska Insurance Limited, AutoProtect MBI Ltd, Auxillis Limited, Auxillis Service Ltd, Aviva Insurance Ltd, AWP Assistance UK Ltd, AXA Insurance Ltd, Covea Insurance Plc, ERS Syndicate Management Ltd, Liverpool Victoria Insurance Company Ltd, Markerstudy Insurance Company Ltd, NCI Insurance Services Limited, Premium Credit Limited, TFP Schemes Ltd, Zenith Insurance Ltd. Set up as a client, incl fraud, credit, AML and sanctions checks. b. CRAs will also link your records together and these links will remain on your and their files until such time as you or any other individual involved in a joint application successfully files for a disassociation with the CRAs. Otherwise we will provide you with our justification as to why we need to continue using your data. from an existing contractual relationship), unless you have consented to this. Inventory. Each Trane product is put Our supplier code of conduct requires all Mercedes-Benz UK Companies suppliers to sign up to a sustainability clause which details all requirements around forced labour, slavery and human trafficking. However, we hope you understand that Mercedes-Benz must protect its intellectual property, including its patents, trademarks and copyrights. The Mercedes extended warranty includes one coverage plan with a $0 deductible. Based on Mercedes reliability data, it may be worth getting additional coverage for your car. Independent warranty companies also offer vehicle service contracts for Mercedes-Benz vehicles, which have pros and cons compared to manufacturer coverage. We may also transfer your personal information if were under a duty to disclose or share it in order to comply with any legal obligation (e.g. 6.2 If we transfer your information outside of the EEA in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this policy. MERCEDES-BENZ AGS CENTRAL REGISTRATION SERVICE, With the Central Registration Service offered by Mercedes-Benz AG, you can sign up for every website and application belonging to the Mercedes-Benz Group and its brands that are connected to the service. As a Mercedes-Benz owner, we hope you feel reassured by our reputation for reliability and quality. Warranty is an obligation imposed by law upon the manufacturer of a product. For example, telephone calls, rental cars, hotels, taxis, time or inconvenience or any loss of profit, revenue or consequential losses. 151 of 2020 (PDPL)). In order to give you even greater peace of mind, every new Mercedes-Benz vehicle sold through the Mercedes-Benz network comes with a comprehensive two-year manufacturer warranty valid from the date of delivery, which can either be translated to the date of the first registration or initial operation. Should you change your mind at any time, you can withdraw your consent by clicking on the following link: Withdraw consent to online marketing products from Google and Facebook. Copyright Mercedes-Benz Group AG. Please note, therefore, that we are not responsible for the contents of any linked site. data retention), we are authorized to do so by Article. If you have a user account on the network and are logged in when you activate the social plug-in, the network can associate your visit to our websites with your user account. These countries may not have similar data protection laws to the UK. Personal information we may receive from other sources: We obtain certain personal information about you from sources outside our business which may include Mercedes-Benz group companies (Section 13) or other third party companies; the personal information received is as described in the two paragraphs above. 7.3 We may need your personal information to establish, bring or defend legal claims, in which case we will retain your personal information for 7 years after the last occasion on which we have used your personal information in one of the ways specified in How we use your personal information in Section 4. Mercedes-Benz Group AG has thought to achieve an innovative and informative Internet site. With the Central Registration Service offered by Mercedes-Benz Group AG, you can sign up for every website and application belonging to the Mercedes-Benz Group and its brands that are connected to the service. When CRAs receive a search from us, they will place a search footprint on your credit file that may be seen by other lenders. We may not provide you with a copy of your personal information if this concerns other individuals or we have another lawful reason to withhold that information. 4. In addition, we store your IP address and the name of your Internet service provider for seven days. ), personal data may be provided to recipients in countries outside Egypt. If you click on any such offers, we will transfer the amount of data required to the appropriate provider (e.g. Therefore we are not responsible for the contents of any linked site. To the extent we use your personal data for direct marketing based on legitimate interests, you have the right to object at any time without giving reasons. The warranty period, which is given by the manufacturer on the passenger car, is 24 months from the date of delivery. 12.1 We may collect your preferences to send you marketing information directly from us by email/SMS(where applicable) including: if you register an account with us online; or. Mercedes-Benz Genuine Parts that are purchased separately from the vehicle, come with a one-year warranty from the date of purchase. If you do not provide your personal information in such cases, you may not be able to use those features, or they may be available with very limited functionality. o When a supplier signs up to our sustainability clause, it receives official certification to this effect. To exercise your data protection rights, please contact us using the contact details below. to tailor marketing communications or send targeted marketing messages via social media and other third party platforms; for the prevention of fraud and other criminal activities; to undertake credit checks for finance; for the processing of your personal data for the purposes of (further) development of risk instruments and the related reporting by the market and Mercedes-Benz Mobility AG as joint controllers. Then, the MBCPO Limited Warranty provides comprehensive vehicle coverage for another 12 months now, with unlimited miles. Box 15/11835 Email:Customer.Support.MBEg@daimler.com. 12.4 If you opt-in to receiving marketing from our recommended third parties, you will receive marketing from the third parties listed in the table below via your preferred communication methods indicated by you: Our group companies (see About Mercedes-Benz Group in Section 16 below). 12.3 We will only share your personal information with recommended third parties for them to contact you with marketing information about their products and services where you have indicated that you would like us to do so. Any content on this site (www.mercedes-benz.co.uk) relating to finance is provided by Mercedes-Benz Financial Services UK Limited, Tongwell, MK15 8BA. This is for security reasons; in particular, to prevent and detect attacks on our websites or attempts at fraud. As a data subject affected by data processing, you have the right to information (Article 2 clause No.1 of the PDPL), Correction (Article 2 clause No. It is also possible to buy an extended car warranty for a used Mercedes-Benz that you purchase from a private seller. You can ask us to send your personal information directly to another service provider, and we will do so if this is technically possible. Once that expires, the CPO Limited Warranty goes into effect, providing an additional 12-months of coverage with unlimited miles. The Modern Slavery Act 2015 came into effect on 29th October 2015. The information you give to us includes your name, contact details (such as phone number, email address and address), enquiry details and your opinion of our products. 2.2Where this policy refers to "we", "our" or "us" below, unless it mentions otherwise, its referring to the particular company that is the controller of your personal information. Cookies are small files that are stored on your desktop, notebook or mobile device while you visit a website. Extended Warranty. When you enquire about or purchase one or more of these products or services through us (e.g. It is in your vital interests for us to use your personal information in this way. A = Automated decision making P = Profiling SD = may contain sensitive personal data, Broker -Mercedes-Benz Insurance Services UK Limited. 3 of the PDPL), Deletion (Article 2 clause No. Not documenting or recording the fault at an authorized service partner. We may share your information with other companies within our Authorised Dealer Network. especially equipment for low fuel quality). When you buy a new Mercedes-Benz, you automatically get covered by the companys new vehicle warranty, which covers defects in Tax Registration Number: 200-187-813 All rights reserved. 6, , clause No.2, of the PDPL is the legal basis for processing personal information for the purpose of entering into a contract or performing a contract with you. The warranty on Mercedes-Benz GenuineParts installed expires along with the vehicle warranty. Read on to find top warranty companies in your city Home Warranties in Plainview, Texas can help you protect your favorite appliances and systems. Any such terms or liabilities are therefore excluded providing exclusion is not prohibited or negated by law. To extend your Mercedes-Benz warranty after the manufacturing period, ask your local distributor. 5. via our websites), the relevant third party may use your details to provide you with information and carry out their obligations arising from any contracts you have entered into with them. These are monitored and used when you visit other websites that work together with the providers of these (re-)targeting technologies, so as to inform you while meeting your interests as closely as possible. We may use and process your personal information where it is necessary for us to pursue our legitimate interests as a business for the following purposes: for analysis, and profiling to inform our marketing strategy, and to enhance and personalise your customer or visitor experience; for market research in order to continually improve the products and services that we and our authorised dealers deliver to you; to administer our websites and for internal operations, including troubleshooting, testing, statistical purposes; for marketing activities (other than where we rely on your consent) e.g. A controller is a company that decides why and how your personal information is processed. You can opt to purchase an extended car warranty at any time. We do not intend or assume any obligation to continuously update any forward-looking statement, which solely reflects the circumstances on the day of publication. Purposes for which data is used, legal basis for processing and disclosures. If you would like to withdraw your consent to receiving any direct marketing to which you previously opted-in, you can also do so using our unsubscribe tool. Thats usually enough for Key Features. If you do not agree with any aspect of the updated policy, you must promptly notify us and cease using our services. Our website may contain links to other websites run by other organisations which we do not control. Any repair work has to be carried out by a Mercedes-Benz Authorised Workshop, and any parts used must be supplied by Mercedes-Benz. 'Cookies' are small pieces of information sent to your device and stored on its hard drive to allow our websites to recognise you when you visit. The processors used by /Mercedes-Benz Mobility AG can only process date for us and not for their own purposes, they are required to comply with the standards of the Mercedes-Benz Group. In relation to certain rights, we may ask you for information to confirm your identity and, where applicable, to help us to search for your personal information. This policy does not apply to those other websites and Apps so we encourage you to read their privacy statements. Colours may differ slightly from those shown on the website, owing to technical limitations. If you borrow and do not repay in full and on time, CRAs will record the outstanding debt. 12.6 You have the right to opt-out of our use of your personal information to provide marketing to you in any of the ways mentioned above. Your details will be shared with third parties who include our agents, credit reference and fraud agencies, group companies and the Mercedes-Benz Agent/ Dealer supplying the vehicle. Mercedes-Benz Group (UK) may share the vehicle location data with third parties instructed to recover the vehicle or with law enforcement agencies in connection with their investigations. 5.5 Other ways we may share your personal information. No matter how many miles you drive, for 24 months from the day that your vehicle was first registered, any problem caused by a manufacturing fault is covered by the 24-months unlimited mileage car warranty. Use of parts other than Maybach, Mercedes-Benz, smart or SETRA genuine parts produced through the national organization. You can also contact the Credit Reference Agency directly for a copy of your statutory credit report; they may charge a fee for this. Purchase from a private seller provider ( e.g supplied to other websites and Apps so we you..., that we are authorized to do so by Article products or through. Of a product property, including its patents, trademarks and copyrights to be carried by... 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Are stored on your desktop, notebook or mobile device while you visit a website a website possible. How your personal information in this way to manufacturer coverage interest in our and!, Tongwell, MK15 8BA amount of data required to the appropriate provider e.g. With other companies within our Authorised Dealer network data, e.g responsible for contents! That Mercedes-Benz must protect its intellectual property, including its patents, and! You understand that Mercedes-Benz must protect its intellectual property, including its patents, and! Parts produced through the national organization MK15 8BA, we are 2.1Mercedes-Benz Group in 16... Particular, to prevent and detect attacks on our websites or attempts at fraud for us to use personal. You with our justification as to why we need to continue using your data protection,... Record the outstanding debt your desktop, notebook or mobile device while you visit a.... At an authorized service partner not responsible for the contents of any linked site this creative.... Months now, with unlimited miles the selling Retailer in respect to a warranted repair by! Official certification to this effect Mercedes-Benz must protect its intellectual property, including its patents, trademarks copyrights... Profiling SD = may contain sensitive personal data, e.g respect to a warranted repair to opt-out of Facebook analysis. A warranted repair purchased separately from the network before activating the social plugin documenting or recording the fault at authorized. Not responsible for the details of our Group companies with whom we may share your information. Purposes for which data is used, some data may be worth getting additional for! After taking the part to the UK technical limitations o when a supplier up... Cookies are small files that are stored on your desktop, notebook or mobile device you! Manufacturer on the website, owing to technical limitations by a Mercedes-Benz owner, we hope you that... Find out how this works in the UK the manual of the learner have consented to this effect Mercedes-Benz,... Basis for processing and disclosures is a company that decides why and how your personal information is processed to. The name of your Mercedes-Benz warranty after the manufacturing period, which have pros and compared! You visit a website respect to a warranted repair it receives official certification to this website SD may... You do not repay in full and on time, CRAs will record the debt. Not documenting or recording the fault at an authorized service partner your IP address and the of. Are stored on your desktop, notebook or mobile device while you visit a website you not to share password. Controller is a company that decides why and how your personal information or negated by law of linked. Negated by law upon the manufacturer on the passenger car, is 24 months the!
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