*/ /*--> A Network ATM fee occurs whenever you access an ATM outside First Hawaiian Bank's network for withdrawals, transfers, or balance inquiries. A substitute check, also known as an Image Replacement Document (IRD), is a reproduction of an original check made from a digitalized image. Find it here. [CDATA[/* >*/ /*-->*/ Check images are pictures of your cancelled checks. As an alternative, you can also mail a signed written request to have a new PIN mailed to your address on file. Most banks provide at least one free checkbook for new customers. ]]>*/ For new cards, you may use the PIN that was mailed to you to identify yourself to select your new PIN. My Credit Card was lost or stolen, what do I do? Please bring your government-issued photo ID and the following documentation: If you do not live near a branch, please contact customer service at 1-888-844-4444 for instructions on how to change your name or legal title. Will I get a monthly account statement for my cash back activity? [[1|/en/lp/priority-unlimited-promo#disclosure-1]], [[2|/en/lp/priority-unlimited-promo#disclosure-2]] In addition, FHB Online and Mobile also comes with standard alerts that are not related specifically to card accounts. We are working to resolve the issue. If you do not remember if you chose to order checks or a debit card during the online account opening process, call us at (800) 215-4149 and we'll be happy to assist you. As more banks take advantage of the Check 21 law, First Hawaiian Bank will receive only images of more and more items. Therefore, the hold amounts may not always equal the transaction amount. Check Image Statements can be easily filed or placed in a binder for reference. Please note, there may be a charge to order check copies. Like Yes-Check, if an overdraft occurs, it will trigger an automatic transfer from the linked savings to cover the overdraft. This will prevent further transactions from being authorized on your card. A hold means that although weve received your check for deposit, you wont be able to use the funds until the hold period has expired. /*--> Select the account for which you would like to change the delivery preference. [CDATA[/* >*/ A purchase on my debit/credit card was recently declined due to 3D Secure 2.0. Alternatively, you may use our mobile banking service found here or contact our Customer Call Center at 1-888-844-4444. Mastercard 3D Secure 2.0 is an additional layer of authentication for online card transactions that aims to reduce fraud and enhance security. What is the SWIFT BIC for First Hawaiian Bank? Fees may apply for notary services. [[1|/en/lp/priority-unlimited-promo#disclosure-1]], [[2|/en/lp/priority-unlimited-promo#disclosure-2]] **Any transaction that requires a PIN to be entered, such as ATM usage, cash advances, or cash withdrawals, is ineligible for receiving card alerts. To change your legal name, please bring a government-issued photo ID along with the documentation (described in the table on this page) to any First Hawaiian Bank Branch. */ You may be able to negotiate a better price for your goods if you are paid in the foreign currency. */ A 3D Secure authentication error may be due to a mistyped card number or an incorrect expiration date. Yes, if you are planning on traveling with your credit card please contact us at 1-800-342-2778 or login to FHB Online Banking and go to Settings then Security & Alerts to submit a Travel Notice. Can I link to more than one account for Yes-Check? [CDATA[/* >*/ NOTE: Corporate and Small Business roll-up card accounts will automatically receive a limited set of card alerts by email; they are not eligible to enroll and manage card alerts using the FHB mobile app. Unfortunately, check images are not available for Braille or large print statements at this time. [CDATA[/* > First Hawaiian Bank Main Branch location & branch information. ]]>*/ With your First Hawaiian Bank account number and the banks routing number or a voided check, go to your employer or the funding entity and request direct deposit. Learn more about, The FHB Mobile app allows you to mobile deposit checks up to $10,000 per business day into your FHB checking account. If your current card has expired and you did not receive your replacement, please contact us immediately by calling the number on the back of your card or on your statement. This routing number is the same for all states so don't worry about using the correct routing numbers for your recipients What is Check 21? [CDATA[/* >*/ FHB Commercial Online, formerly known as OBC, is our powerful and easy to use online banking system for businesses. Consumers that have a personal checking and a personal Regular Savings or Priority Savings, may link their checking to a savings account for the purpose of automatic overdraft protection. ]]>*/ How does FHB handle everyday debit card and ATM overdrafts? ]]>*/ WebYour bank routing number is a 9-digit code used to identify a financial institution in a transaction. To close your account, please submit your request in writing to your branch of account. /*--> /*--> /*--> Click here for Priority Unlimited. Is there a phone number I can call for assistance with the Priority Rewards website? If you need your new account number before your letter arrives, you can visit the nearest branch location. [CDATA[/* > You can contact the Bank if you want to opt out of overdraft services for checks and automatic bill payments. First Hawaiian Bank is located at this address: 2339 Kamehameha Highway, Honolulu, Hawaii. The first 5 digit is called branch transit number and identifies the exact branch of the bank. ]]>*/ Click Save once done. ]]>*/ Some companies refer to this as the "ABA routing number" and ask you for this number when processing a payment by phone or web. To receive airline frequent flyer miles, you should provide your airline frequent flyer number to the agent when you redeem your CashPoints. Your 8 digit First Hawaiian Bank account number. */ Here 0000121301015 depicts your details as the account holder Cash and check deposits are accepted at most First Hawaiian Bank ATMs. Check images are then printed clearly in numerical order and included with your monthly account statement. If your account has already been opened and you want to order checks for the first time, please call us at (800) 215-4149. Cash with a Teller: Funds are available no later than the next business day. Why are you sending me images of checks instead of sending me the originals and can I still get my original checks? In addition, if you sign up for the optional Bill Payment feature, you can pay all of your bills online in one place. Please visit the nearest branch to make an appointment or call us at (808) 844-4444, or toll-free at (888) 844-4444. Transactions must be posted by the end of the program year (October 31st) to be included in the annual statement credit. First Hawaiian Bank customers who receive check images benefit from simplified record-keeping and reduced storage requirements for cancelled checks. [CDATA[/* >*/ Full Branch Info | Routing Number | Swift Code. No fee to setup direct deposit to any of your First Hawaiian Bank personal accounts - checking, savings, or money market account. [CDATA[/* > [CDATA[/* >*/ [CDATA[/* > In the case of checks or other items with a serial number, we process by check or serial number from low to high. [CDATA[/* >