Also, to make it even more . I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. Then when it sells and you are paid, you transfer it using the app. why the hell can they just not send you the tickets in an email, as an option? On the review page, click the Transfer button to send the tickets. Select the tickets to transfer and enter the recipient's information. When fans have tickets they cant use, they list them for other fans to buy. If they already have an AXS account set up the tickets will go in their account automatically. Updated a few days later TL;DR: Call the merchant that issued the tickets. Site Map | SH eventually responded to my messages on social media (I had pinged them on FB, Twitter and IG, they only responded to FB and only after the concert, despite me messaging them for 2 months. Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) Before following any of the steps below, make sure you download the Official Houston Rockets App! AXS Mobile ID allows for convenience, flexibility and security. Fast forward to this past weekend, the day of the show, the tickets still were not transferred. I followed the directions of creating a AXS account via the email address that they sent me the email. AXS handles payment and delivery so buyers and sellers never interact with each other. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. Browse your upcoming events and tap the ticket icon for the game or event you would like to access. Can seats be transferred to someone who doesnt have an AXS account? Help us improve this article with your feedback. I was never able to get ahold of SH again. it never happened. Hint: Remember, use the same email that was used to make the purchase with us when creating an account/logging in. Many fans find it best to TRANSFER the seats to their guests prior to the event. StubHub told me to call AXS and let them know this was due to the show being postponed. When I buy tickets, do I have to deal with the seller? I purchased 2 tickets through stubhub January 2020. As an event draws closer, venues generate the barcodes for each ticket. Once everything is correct, tap, Log into your account entering the email address used to purchase the tickets, Browse your upcoming events and tap the ticket icon for the one you want to view, Present the QR code at the door to be scanned for entry to Toyota Center, The card you used to purchase the tickets. I purchased tickets for a concert back in February. Article. Nope. Browse your upcoming events and tap the ticket icon for the one you would like to sell. You'll then be asked to review the transfer. totally rinky dink. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. The event staff will scan this digital barcode to let you and your party into the event. If available, youll see the option to get tickets with AXS Official Resale on the event page. Review listing information and choose Credit Card for payout. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. I bought two tickets to a New York Islanders game at Nassau Coliseum. To login, use the same email address you used when purchasing your tickets. Enjoy the event! The Fox Theater Foundation is a non-profit organization which relies on the public for donations to support the mission and vision of the historic Fox Theater building, the heart of the downtown Bakersfield cultural district. Terms of Service | No, tickets must be scanned through the Rockets App or the AXS App. When your tickets sell, youll receive an email informing you of the sale. i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. Was wondering if you had any update on how yours is going? Show the tickets on your phone for everyone in your group. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Browse your upcoming events and tap the ticket icon for the game or event you would. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? And you're done! Apparently it is actually AXS? Most mobile transfer tickets will not be immediately available. Use of this website signifies your agreement to our. You may also review your transfers and purchase history at AXS.com. Never. If you see a Sell button next to your tickets in your account, you can sell them! AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. i will not book anything on stub hub as a result. They should be able to tell you if the tickets are active. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. Yes I had read on other threads that sometimes the tickets don't transfer until the day of the event. What if my guests arrive at different times? When its time for the event, they can open the app to show their tickets on their phone. SOLD TICKETS VIA AXS. In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in Was this answer helpful? AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. Flew in for this show. Yep! The Fox Theater of Bakersfield epitomizes an era of elegance, romance and big screen entertainment otherwise impossible to experience this side of Hollywood. Are screenshots of the barcode valid for entry? Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. How will I know if my transfer was successful? Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Danielle is the author of this solution article. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. i spent the next 2 hours trying to get the axs app to work and get my tickets. Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. There has to be some way, right. AXS Mobile ID allows you to manage . Click the Sell button next to the event in your AXS Account. Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! Even if you call within 48 hours of your event, you will probably get no help at all. The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. Have screenshots and stuff with timestamps to also prove this is a thing. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Yes No Still Need Help? Yes How do I transfer AXS Mobile ID? It depends. All rights reserved. Show was postponed from June 2020 to July 2021 due to covid. As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. Its mission is to enhance the quality of life in Kern County through the effective operation of the Historic Fox Theater as the areas premier cultural and community event center. Copyright On the review page, click the Transfer button to send the tickets. Third-Party Resale Tickets: Everything You Need to Know. You've been successfully subscribed - thanks! You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. If you already have an AXS account, the tickets will be transferred to your account automatically. Lindsay is the author of this solution article. Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. and our Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. If your friend already has an AXS account, the tickets will be transferred instantaneously. AXS tickets are delivered to AXS accounts within 24-48 hours of the event . Go into the app, look at the ticket. If you see a Sell button next to your tickets in your account, you can sell them! Yes No paper tickets required. After the switch, you will enter the email address you use to access the community in order to reset your password. Help us improve this article with your feedback. Youll be able to transfer money to your bank from your account on AXS.com. Use the same email you use on StubHub. I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). Customer service all the way to your seat, 2000-2022 StubHub. We called AXS from another phone while SH put me back on hold to get in contact with the seller again. After that, the tickets will be theirs to use with the AXS app. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. Have mobile tickets and cannot find barcode. You may also review your transfers and purchase history at AXS.com. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) On the review page, click the Transfer button to send the tickets. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). These were not tickets, Stubhub was not able to reach the seller, and gave me a refund. They said they would get in contact with the seller and have the tickets transferred over. Usually there is a waiting period of a few weeks. Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! Step 1: Download and Login into MLB Ballpark App. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. At this point, you should see your tickets in the MLB Ballpark app. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. Present the scannable QR code at the door for entry to Toyota Center. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. They assured me that the tickets would be transfered once they got ahold of the seller. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. If you do not currently have an AXS account you will be instructed to create one during your purchase. I tried calling axs.nobody was home. All Rights Reserved. Help us improve this article with your feedback. Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? Why did the venue decide to use AXS Mobile ID? Tickets Seat numbers it lists 13-16 ? If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. Many fans find it best to TRANSFER the seats to their guests prior to the event. Theyll also need to get the AXS app. It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. Select the seats you would like to send. We are changing the way you register and sign-in to the StubHub Community. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. Tap the gameyou are attending tap View All to see more games. Your Privacy Choices | With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Stubhub assured me my tickets would be available. Select the tickets to transfer and enter the recipients information. Here we are. Select the tickets to transfer and enter the recipient's information. No. Why did the venue decide to use AXS Mobile ID? This will help to ensure that you are ready for your event in no time! AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. Click the Transfer button next to the event in your AXS account. In order to assist you with locating, accepting and accessing your tickets, please read and follow the step-by-step guide below. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. Sign into your AXS Account and click Listings. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. Many venues release their tickets 24 hours before the event as a security measure, so it's normal to receive them the day before or the day of the event. Use the same email you use on StubHub. All Rights Reserved. Now we just want to get rid of them ugh. I have a problem with AXS Tickets Are you having issues? After that, the tickets will be theirs to use with the AXS app. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Transfer tickets to friends (for select events). Find Tink Philadelphia tickets, appearing at Union Transfer in Pennsylvania on Apr 15, 2023 at 8:00 pm. Does anyone know how to do it through axs?? I purchased tickets for a concert back in February. Thanks! Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. OR. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. Your tickets will no longer be listed for others to buy. How far in advance can I access my tickets? Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. axs allows you to transfer ticket you have bought from within the app. Otherwise you have until your friend creates an account to cancel the transfer. Nope. You will enter your community username and new password and done! Then your friends can get in with their own phones using the AXS app. Did you find it helpful? If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. Just follow the simple steps to make the tickets officially yours. We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. Tix originally purchased Spring 2020, was postponed until today 7/31/21. AXS Mobile ID tickets are digital and cannot be printed for venue entry. Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. When I sell tickets, do I have to deal with the buyer? Theyll just have to create an AXS account to claim their tickets. | Privacy Policy | Bought tickets for a group? There is no fee for transferring seats and you are allowed unlimited transfers. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. 2023 Crypto.com Arena. AXS handles payment and delivery so buyers and sellers never interact with each other. With NO CUSTOMER SUPPORT, AXS is NOT a viable option to use. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. Click yes, retract now.And youre done! A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Easy! The game is in 36 hours. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. Theyll just have to create an AXS account to claim their tickets. Press J to jump to the feed. [deleted] 1 yr. ago. Overall, disappointing, but fair. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. After completing the account information, you may buy, sell or manage any seats in your account. Its up to you! As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. All this to say that the $300 I paid for tickets on SH a year and a half ago caused me more stress and anxiety than I've ever had before, and I was able to walk up to the box office at the show and spend $140 for the same floor seats the day of. i had the exact same problem. For more information, please see our We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. Ask the Community Contact Support There is no fee for transferring seats and you are allowed unlimited transfers. When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. may not be valid. Otherwise you have until your friend creates an account to cancel the transfer. Is there any way to get any assistance? and need to send them to a friend, transfer the tickets through your AXS account. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . Here we are. Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. Youll be able to transfer money to your bank from your account on AXS.com. Just follow the simple steps to make the tickets officially yours. What is my seat, Seller sent me wrong tickets through Ticketmaster, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. How will I know if my transfer was successful? In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the reci. The Fox Theater Foundation. You also have the option of transferring and listing your tickets for sale prior to the event. In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. Show the ticket in the App at the entrance and get them scanned to enter. This is the QR code you will display upon entering the venue. Sorry we couldn't be helpful. On the AXS App, you can manage tickets for upcoming events under the "Your Tickets" section -- the ticket icon near the bottom of the screen. Have been on hold 3+ hrs. 2021 Vivid Seats Ltd. All rights reserved. If your friend already has an AXS account, the tickets will be transferred instantaneously. Ive used a tab with no cookies and not logged in and I still don't see them and that's fucked cause they'd be the cheapest ones available so not only am I getting screwed over cause no one can buy my tickets AXS is forcing people to pay a higher price than should be available. And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. I had flown from TX to NY for this show with my friend. and our When listing tickets, you decide how long your listing will be available for others to buy. Under this tab, you'll see event details and ticket barcodes for all your upcoming events. Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? What is transfer? Your guests will need to create an AXS account to receive tickets. Yep! The Rockets App is free to download and available in the App Store or the Google Play Store. may not be valid. In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. You should see something to transfer. Customer service all the way to your seat, 2000-2022 StubHub. Stub hub sent my hockey tickets for a las vegas game to axs. To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. When I sell tickets, do I have to deal with the buyer? Select the tickets to sell, and then set your price and selling options. In the bottom menu, tap the ticket icon (you can also tap the middle icon), At the event, scan the Mobile ID QR code to get in. How do I use the Rockets App to enter the building? Here's how it works: Click the Transfer button next to the event in your AXS account. Remember, your friends can always transfer tickets back to you. Your tickets will no longer be listed for others to buy. Privacy Policy. With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. Privacy Policy. What is AXS Official Resale and where do the tickets come from? All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. Try to contact them on their Twitter account. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Sorry we couldn't be helpful. After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). This way your guests will be able to enter when they arrive using their own AXS Mobile ID. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Sign into your AXS Account and click Listings. Manage Cookie Preferences | The game is in 36 hours. To view your AXS Mobile ID tickets click on your initials in the middle. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Its up to you! AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. Please help. No. If they already have an AXS account set up the tickets will go in their account automatically. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Select the specific seats you would like to sell, set your asking price per ticket, and choose listing options. However, we recommend that you transfer tickets to each person attending the event. Can I still use a ticket after I have transferred or shared it with someone else? Its up to the promoter, artist, or team if you can sell tickets or not. On the Review page, click the List Tickets button to finish. Tix originally purchased Spring 2020, was postponed until today 7/31/21. Transferring Tickets. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. Follow the steps below to access the tickets: Did you find it helpful? Tickets Not Showing Up In AXS Hello! Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. Hey guys, I just joined this group so if this isnt allowed lmk. Anyway, a few friends and I had tickets to see Harry styles in Cleveland. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Open the AXS app Sign in or create an AXS account. Show the ticket in the App at the entrance and get them scanned to enter. Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics Sorry we couldn't be helpful. Unless otherwise noted, tickets are accessible on the AXS app and ready to manage as soon as the purchase is complete. i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. Never. Can I have multiple tickets on one phone? Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. it must be some garage shop with three programmers. Flew in for this show. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Official Tickets and Your Source for Live Entertainment | AXS.com Yes. No. What if my guests arrive at different times? Open the App and sign in to see your tickets. It depends. We are changing the way you register and sign-in to the StubHub Community. On the Review page, click the List Tickets button to finish. Log into your AXS account entering the email and password that you used to purchase or accept your transfer tickets. Ability to transfer and/or sell tickets varies by show and is subject to change. The gig has not been cancelled we just chose not to go. The recipient will get an email about the transfer, and they'll need to create an AXS account (if they don't have one yet) to complete the transfer.
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axs transfer tickets not showing up