sram axs rear derailleur troubleshooting

Then it performs/performed all 'queued' up shifts at once.. meaning when going uphill it is only super annoying or hard to keep pedaling, however on a busy / open road with lots of passing traffic this has caused me some.. worries, to say the least. Add to Basket . Do not lock up the wheels at any point during the bed-in procedure. I have the exact same issue and am unable to resolve it. Download the full eTap AXS User Manual here. Introduce Yourself / Gallery - Please use metric weights. Before I get into it, Ill mention that SRAM has some helpful technical manuals and that its worth taking the time to look through the Eagle AXS manual to set your derailleur up or learn about some of the technical procedures. WatchHow To Video, Set rear derailleur B-gap using the supplied B-gap tool (dont skip this step!) Introduce Yourself / Gallery - Please use metric weights. WatchHow To Video. SRAM's new AXS drivetrain sets the bar for performance, convince and durability- As with all rear derailleurs, proper setup is crucial to ensure they function at their full potential. This can result in pads not advancing far enough to provide adequate brake power, or pistons not retracting . This happened with my old 11 speed etap. Is your bike more than a year old? The heart of the electronic shifting system is the SRAM RED eTap AXS rear derailleur, which works with single or double cranks. With the 12-speed, Shimano cassette, you should use an SRAM 12-speed derailleur. Been having issues when it comes to shifting into the big ring with my Force AXS front derailleur. The only good this was that I coudl still go for a ride with another bike on which the AXS was working normally. Simply hold down the AXS button on the rear derailleur until the LED blinks green, then hold down the AXS button on the remote/shifter until the LED on that . WatchHow To Video, D) Set brake lever engagement with Contact Point Adjust (on disc brake models). SRAM GX Eagle 52T Rear Derailleur Bolt and Screw Kit Lunar. Check out this handy guide from SRAM. Add to Basket. The RD is on its way to SRAM through LBS. See SRAM'sPrivacy Policyfor a detailed explanation of how your personal data is used. On tarmac or gravel, 1x or 2x, RED eTap AXS gives a quiet, secure, and smooth ride. Yesterday, I installed it on the bike, and was indexing the gears. Repeat on the other shifter. Shop SRAM AXS parts and upgrades at Competitive Cyclist and JensonUSA. Well until today SRAM XX1 / X01 / X01 DH 1x11 Shifter Spare Parts. It's designed for the 10-26T, 10-28T and 10-33T cassettes. Then hit the parking lot and starts again. Add to Basket. Add to Basket. $147.99 Sale: $134.99. This should mean that both units are paired and good to go. Troubleshooting refers to extra issues or features that go beyond normal set up and adjustment. I then tried connecting with my iphone (XS) AXS app, but only the green light came on and then nothing. That means the standard SRAM AXS road shifters (Rival, Force or Red) will shift them criss-cross between the levels. Terms | Privacy, First published January 11, 2022 @ 2:00:00. Press AXS button on front derailleur Press and hold the AXS button on one shifter until the green LED blinks quickly, then release. Firstly, check if you are using the right SRAM rear derailleur. $61.99. The RD stops when it confronts that obstacle. Tutorial - YouTube 0:00 / 12:59 Sram XX1 Eagle Derailleur - My Adjustment Mistakes. I had same problem and contacted competitive cyclist and only 3 days Sram shipped a new one to CC and they overnighted the new one. If the derailleur stops working despite the LED next to the AXS button lighting when you push the button, re-pairing the derailleur and shifter can sometimes solve the problem. Hi, Bedding in your brakes will deposit an even layer of pad material onto the braking surface of the rotor. But it does need a little break in period to run optimally. Hi, I have been quite pleased with the SRAM Red AXS on both of my road bikes and Red-XX1 combo on my gravel bike. New comments cannot be posted and votes cannot be cast. SRAM GX Eagle Rear . Its a good idea to check this bolt first and if it is loose or backed out, usually just threading it back in solves the issue. . If youve gone too far in the wrong direction, try going back the other way. You may also want to inspect your brake lines to ensure they arent kinked anywhere. I have been quite pleased with the SRAM Red AXS on both of my road bikes and Red-XX1 combo on my gravel bike. That seemed to be down to corrosion of the parallelogram pivots on the rear . Watch How To Video, Big chainring and big cog + one inner and one outer links (bypassing the rear derailleur). Keeping it real, either system can be reliable and provide a long, quality service life. The black finish on our XG-1270 cassettes is hard-wearing and looks fantastic. In addition, the AXS mountain bike shifters will also work, should you wish to build a flatbar gravel bike. New one works trouble free so far. Just follow these four tips that cover the most critical items required for a dialed setup. Rather weird and i'd wait for Sram to respond. Use wet lube 3. The troubleshooting guide below will take you through some common shifting issues, followed by their most likely causes and solutions. This is easy to do one-handed while riding in a parking lot. Once connected use the app make sure you see the gears change in the app by pressing the button on the derailleur (once or twice). I believe YOU have done or are doing something wrong. Unfortunately with 1st gen eTap, there's not really any diagnostics you can run. I would try this: From most accounts, the SRAM electronic stuff has been pretty reliable. The B-gap on a SRAM 12-speed derailleur is a critical adjustment and can make the difference between your drivetrain shifting smooth and crisp, and it being sloppy and vague. Reinstall the battery in your front derailleur. Cookie Notice Using the manual as a reference, here are some key adjustments to check: SRAM AXS chains come from the factory with a very light oil installed, but when it comes time to ride, we recommend applying the wet lube of your choice. Firmware release notes can be viewed by connecting to the component, and navigating to the component part detail page (as seen in the attached photo). For an improved shopping experience, we recommend that you use the most recent versions of Google Chrome, Safari, or Firefox. For those of you more well versed in the ways of electronic sram parts, I have a conundrum: I have recently built a new bike with srams force axs group, and after about a day of sitting idle, the rear derailleur now has a solid red light that stays on. I thought it was just me and tried internet searches for the cure but of course to no avail. I have never snapped a derailleur cable, ever. For an improved shopping experience, we recommend that you use the most recent versions of Google Chrome, Safari, or Firefox. Watch How To Video There is one mechanical reason I can think of. An improved motor and better signal transmission ensure faster gear changes. In the event that the shifter battery is dead, a rarer event for sure, simply use a coin to remove the cover from the underside of the shifter and swap a new CR2032 coin cell in there. So Sram's service wrote back yesterday with the exact same reply others have gotten - to bring it back to my bike shop / dealer and have them contact the affiliate service center. there's a long thread on ww about shifting faults, from memory some people said that cleaning may resolve it my bike - faster than god's and twice as shiny, SRAM have just released an updated 11 speed etap rear mech, https://weightweenies.starbike.com/forum/viewtopic.php?f=3&t=153126, https://cyclingtips.com/2020/09/updated-11-speed-sram-red-etap-rear-derailleur-adds-orbit-pulley-cage-clutch/. It ghost shifts constantly between 8th and 9th gear cycling back and forth about once every two or three seconds, is very slow to go into 11th gear. If you feel like your SRAM Force eTap AXS cassette or chain is making excessive noise, follow these steps for a quiet drivetrain. The RD stops when it confronts that obstacle. This can take several repetitions! To work properly, this page requires JavaScript to be enabled or to use the most recent versions of Google Chrome, Safari, or Firefox. We had a second axs derailleur on another bike develop issues and a yellow light came one. How do I configure SRAM eTap AXS shift-buttons using the AXS App? If it flashes red and green that means a shift has been rejected, which can happen when its below -15C (5F), so bear this in mind during winter months. I've a ~9 months old Sram eTap groupset on my road bike and recently it started to act quite strangely, in two occasions outright dangerously by stopping to perform any rear up or down shifts.. for about half a minute. As I bought my groupset 2nd hand, I have not contacted SRAM for any warranty. Watch How To Video, A) Check your rear derailleur hanger alignment. SRAM X01 Eagle AXS Rear Derailleur Bolt and Screw Kit. Installation as well.Take a hands-on class, San Jose CAwww.biketeacher.com AboutPressCopyrightContact. Imagine an instance where you might be riding and find that your shifting just isnt quite right. Ride your cassette for a few hundred kilometers to allow the chain and cassette to break in together and cassette noise will disappear. Fourth quit today will be changing shifters and derailer this time. How do I update firmware on my AXS components with the AXS Mobile App? Fortunately, SRAM AXS derailleurs feature a clutch that allows it to move upon impact, meaning the derailleur is more often than not intact after such an incident, and just the hanger is all thats needed. This will ensure power, consistency, and quiet during braking for the life of the rotor. Their expertise may be just whats needed to get your drivetrain quiet. LINE IT UP Front Derailleur Use the lines on the front derailleur cage to set your height and alignment relative to the big ring. Watch How To Video, Visually inspect the chaininboard & outboard to confirm that the PowerLock pins are seated completely, and then lockit the easy way, without tools. by jbattermann on Fri Aug 17, 2018 10:39 am, by VTR1000SP2 on Fri Aug 17, 2018 11:51 am, by jbattermann on Sat Aug 18, 2018 10:49 am, by SLCBrandon on Sun Aug 19, 2018 9:51 pm, by Fisherfreerider on Mon Aug 20, 2018 2:38 pm. MTB Podcast | I had this on mine, if you apply light pressure to the mech (kick it) it will suddenly "wake up" you need to clean all he bushing out as SG linked the WW guide is pretty much right. Its worth mentioning that if you need to perform a micro-adjust to compensate for a bent derailleur/hanger, you should check your limit screws to make sure the derailleur doesnt over-shift into your spokes. inboard & outboard to confirm that the PowerLock pins are seated completely, and then lock. Always quick responses from SRAM so far through my local shop. Head to the AXS app and go into each individual component to check whether the firmware is up to date or not. I returned one for warranty work due to the same issue. I suppose if youre really worried about either situation, youll always carry an extra cable or battery on every ride. If youve smacked your derailleur into something maybe a rock or a root and bent the derailleur and/or hanger, often the best and easiest fix is simply to swap out the hanger. Complete setup instructions are laid out in our. Pressing the button had no effect, except when reconnecting the battery while button pressed, which resulted in re-installing the firmware 2.7.3 (already up to date prior to this). Press and hold the AXS button on your front derailleur. Not everybody feels comfortable working on their own bike, so dont hesitate to enlist your local bike shop to get your setup dialed. Even has a pithy attitude! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Singletracks Merch | One piston will always move slightly faster than the other; don't worry about that. I have smashed a derailleur more than once (and was able to use the same cable). Back by popular demand, the general all-things Road forum! Its an easy process that will leave your brakes feeling like new again, and if you dont want to tackle it yourself, your local shop is probably an expert. Maybe it doesnt want to stay in a certain gear or is skipping in and out of gears. ALIGNER LE TOUT. Use a 3mm hex key to dial the B-gap screw either in or out to get that 3mm gap perfect. Install the proper pad spacer for your model of caliper. I know some guys who have AXS and they love it, but I am still not convinced to spend the $$$$$$ when I can spend $$$. I swapped the shifter out and all good since then. How To: Adjust SRAM AXS Rear Derailleur Contender Bicycles 112K views 2 years ago SRAM AXS Buttons Classic Cycling 18K views 1 year ago Ajuste del nuevo cambio Sram Etap Red, Force y. The front derailleurs position on the bike is absolutely foundational to its performance. My LBS indicates that this is a known issue and may be a warranty item. This also means that upgrades are easy. #2 delete the app from your phone and reinstall Watch How To Video, Big chainring and big cog + one inner and one outer links (bypassing the rear derailleur). Look at the back side of the front derailleur to see if the support wedge is installed and adjusted properly. Fingers crossed, Powered by Discourse, best viewed with JavaScript enabled. By submitting this form, you consent to the processing of the above information in the U.S. by SRAM LLC. It allows you to use a 12-speed AXS chain and cassette with your existing 11-speed mechanical shifters and derailleur (you need to modify the shifter with one of their ratchet rings to give the extra click and the right cable pull, and you can use road cassettes with your Rival 1 derailleur or change to an Eagle derailleur and cassette by When youre satisfied with the position of the front derailleur, slowly bring the mounting bolt up to 6 Nm torque. In the event that youre running a drop-bar bike with a front derailleur, you could also swap the front/rear derailleur batteries over since the rear derailleur is usually the one doing most of the work and will run out first. To get your brakes working perfectly, here are some remedies to common issues that can arise, or ways to do a little service to get them feeling like new again. Press and release to end pairing session. Continue to squeeze the lever until the pistons touch the spacer. Ask someone who knows what they are doing to help you. SRAM XX1 Eagle AXS Rear Derailleur Inner Cage Lunar. Watch How To Video, A) Check that you have a 0.51mm gap between the outer plate of the front derailleur cage and the chain when on the big ring and small cog combo. Maybe if I get an industry discount someday. We'll go into more details, but the main things are: The first step to resolving a Force noise issue is ensuring that the setup is correct. - Using the front derailleur with the shifters works perfectly. SRAM Red / Force / Rival eTap AXS HRD Brake Caliper Spare Parts. Then push the AXS button on the rear derailleur a final time and both LEDs will turn off. Sticky pistons/pad rub/uneven pad advancement. Reinstall the battery in your front derailleur. Watch How To Video, B) Shift the rear derailleur in the second largest cog and use MicroAdjust to line up the upper derailleur pulley with that cog. We will stick to problems that plague rear derailleurs, as 1X setups are common on most modern mountain bikes. Press and hold the AXS button on your front derailleur. If that would be repeatable, it is most likely and electric issue. WatchHow To Video, Set rear derailleur B-gap using the supplied B-gap tool (dont skip this step!) I had a very similar thing happen with one of my AXS mechs, but in that case it was brand new so I was able to simply send it back to the retailer as a warranty job. If the chain isnt centered on the cassettes cogs, or if the derailleur pulley is too close to the cassette, the system will be noisy. With the derailleur shifted into the small chainring, adjust the derailleur at the braze-on mounting bolt so that the outer cage plate is 1-2mm above the tallest tooth on the large chainring. For an improved shopping experience, we recommend that you use the most recent versions of Google Chrome, Safari, or Firefox. How to diagnose Sram Eagle 12 speed derailleur problems. When cutting and bleeding, take care to follow the proper steps outlined in our manual, including setting the Pad Contact to the full out position. Your browser does not support all of our websites functionality. Accelerate the bike to a moderate speed, then firmly apply the brakes until you are at walking speed. When this happens with RED or Force eTap AXS drivetrains, it is often the result of the front derailleur being set up outside of our specifications. As for the chain, it. Repair everything and open the Sram AXS app to connect to the derailleur. Front Derailleur Alignment Tips for Ideal Performance. Use the lines on the front derailleur cage to set your height and alignment relative to the big ring. #4 re-install all firmware (overwriting existing). SRAM X0 / X9 / X7 Type 2/2.1 2x10 Rear Derailleur Spare Parts. When shifted into the big ring up front and smallest cog in back, adjust the high limit screw (the one on top) until there is 0.5-1 mm of clearance between the inside of the outer derailleur plate and the chain. And we also described how it is missing hi/lo limit screws and maybe even the B-tension screw (read what that means here.) By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. $9.89 Was $27.99. Going through the initial pair process again (holding down the AXS button on the rear derailleur until the LED flashes constantly and then pairing the shifter) is supposed to be enough to reset it. #1 remove both batteries, charge them fully, then reinstall them. Fortunately, there are a few handy tricks to help get a SRAM AXS derailleur working smoothly again. My eTap RD randomly becomes unresponsive to shifts for several seconds. Use a derailleur hanger alignment tool to ensure that your hanger is straight. If your Force eTap AXS group continues to make noise, please reach out to your bike shop. SRAM NX Eagle Rear Derailleur Spare Parts. IMBA Epics | Once you return home it can be a good idea to look over the drivetrain and determine why the derailleur was over-shifting, as this is often the result of a bent hanger or some other issue that needs attention. Or you break down and maintain your bike. 1) After you've paired the components in your AXS groupset together and completed setup and tuning, download the free AXS app from the Apple App Store or Google Play. If not SRAM has a great warranty service in most countries, so just take a trip to your local bike shop to see what they can do to help. SRAM XX1 Rear Derailleur Cable Anchor with Washer. View Details. $52.99. Mountain Bike Deals, Copyright 2023 Blue Spruce Ventures LLC | Allow the brakes to cool prior to any additional riding. Log in or register to join the conversation. for the smoothest, fastest shifting setup. SRAM has included a pulley cage clutch in the Rival AXS rear derailleur, but it's a spring-based mechanical setup instead of the hydraulic one used on Force and Red. This will cover the Eagle 12 speed as well as NX/GX/X1/XX1/X01 11 speed rear derailleurs. I called SRAM directly and they were incredibly helpful, overnighting a replacement shifter to my local shop since I was about to travel for a race. See SRAM'sPrivacy Policyfor a detailed explanation of how your personal data is used. Your browser does not support all of our websites functionality. When you keep surfing on this site you agree with the cookie usage. does your rear derailleur shift if you use the function button (once for outboard, twice quickly for inboard)? Disc brake noise can be a matter of some water or dirt temporarily getting on the rotors. Sram AXS Force shifting issues. SRAM Rival/GX AXS Mullet Kit Features: Mixed Rival AXS mullet groupset with GX AXS rear derailleur Choose any Eagle cassette (10-50t tested) Available Quarq single-sided power meter Smaller-profile Rival shifters than Force or Red Easily pair and manage preferences and updates with AXS mobile app Price: ~$1600 (depends on exact configuration) Ideas? I then tried connecting with my iphone . Watch How To Video, B) Shift the rear derailleur in the second largest cog and use MicroAdjust to line up the upper derailleur pulley with that cog. If it does not, loosen the 2 mm mounting bolt, slide the wedge forward until is snug against the derailleur, and then tighten the wedge bolt to 0.3 Nm. Everything thing seems to still work and shift properly, and the batteries are both fully charged. Widgets, Explore Make sure the wedge lightly contacts the frame or braze-on. The RD worked without problems for 2 months and then started to jam and miss the shifts. SRAM Adds Lower-Priced GX Eagle Option to the AXS Wireless Wireless and Electronic Gadgets for Your Mountain Bike, Reviewed, A Shift in Practice on the Belt-Driven, Derailleur-less Zerode Taniwha. SRAM Red Rear Derailleur (Black) (11 Speed) Not yet reviewed. SRAM GX 2x10 Rear Derailleur B-Bolt/Limit Screw Kit. As that ages apparently SRAM Etap can develop issues with the rear derailleur not shifting then shifting multiple gears at once. I had this with etap Red and had to get the rear derailleur replaced under warranty. I assume you've tried all the usual electronics steps of taking the battery off (turning it off and on again basically), repairing it to the shifters etc? Where the standard rear derailleurs in SRAM's road groupset range have a maximum sprocket capacity of 33 teeth (with Wide/Max variants of the road derailleur that can take up to 36 teeth),. But, I digress I am lovin my one speed automatic equipped bike. To perform the micro-adjust, simply hold down the small AXS button on the underside of the shifter and shift the paddle in whichever direction it isnt shifting properly. Reinstall the pads and wheel and loosen the caliper bolts. Watch How To Video, A) Check that you have a 0.51mm gap between the outer plate of the front derailleur cage and the chain when on the big ring and small cog combo. My wife has had no problems with hers. WatchHow To Video, D) Set brake lever engagement with Contact Point Adjust (on disc brake models). Add to Basket . $27.99. Just . Thanks for your advice. Initially we were not hopeful, since that derailleur does not work well with ROTOR's 11-36T cassette. For an improved shopping experience, we recommend that you use the most recent versions of Google Chrome, Safari, or Firefox. If you feel like your SRAM Force eTap AXS cassette or chain is making excessive noise, follow these steps for a quiet drivetrain. Singletracks may receive compensation for purchases made through any affiliate links in this article. Accelerate the bike to a faster speed, then very firmly apply the brakes until you are at walking speed. Either you have JavaScript disabled or your browser does not support JavaScript. If the bike is brand new, first try the pad advance procedure outlined above. Google searches have rendered nothing. If all that doesnt work, Id be taking it to a dealer. Then, snap the white chain-gap tool onto the biggest sprocket and align the arrow with the middle of your upper pulley. A bent hanger will cause inconsistent alignment across the cassette range, B-gap, or the distance between your cog and upper pulley, affects shift speed and quality, but can also create a noisy drivetrain if its maladjusted. Gently squeeze the brake lever several times until the pistons have advanced and contact the pad spacer. The rear derailleur has a safety circuit built in, which is trying to prevent the servo to run the cage against an obstacle. Although it would require some time to troubleshoot, I would definetly try to make it pause when the bike is standing still with the chain removed. ', I will have a look at my Etap tomorrow and see if i can find a fix for you.

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